Prescription Medication Refill Requests

You are responsible for knowing when your medication(s) will need to be refilled. It is never a good idea to let your prescriptions run completely out!

Prescription refills should be requested through your pharmacy. They will then fax us a refill request. We require a 48-hour notice for routine refill requests*. The required time frame is because the refill process requires pulling your chart and reviewing it for data to be sure the refill is correct and appropriate.

Prescriptions for regular (non-narcotic) medications will be refilled Monday through Friday during normal clinic hours. Prescriptions for controlled substances (narcotics) will only be refilled Monday through Thursday.

When calling in a prescription refill request, it is helpful to have the following information in hand:

Patient's full name

Date of birth

Phone number

Medication Name

Medication Strength

How often the medication is taken

After your provider receives your refill request, he/she will decide whether to refill your medication; if it has been months since you have been seen, your provider may wish to have you come into see him/her before prescribing more medication.

* The 48-hour time-period does not include weekends or holidays.

Patient Materials Navigation
Prescription Medication Refill Requests	Billing Policy	Printable Patient Forms
Controlled Substance Agreement	Insurance Information	Links to Other Medical Websites

Print this page

lil john