You must comply with any applicable third party terms of agreement when using the Tock Applications. + More Reservationfor parties of 2 to 4 $15deposit per person Book now Hours and location SIETE1100 Town Ctr NETacoma, WA 98422 Parking: On-site Now that were open again were able to manage reservations and our pickup orders in one unified system which streamlines our entire operation.. We're a passionate group of hospitality and technology professionals dedicated to uplifting the restaurant industry and supporting each and every business on our platform. I recently booked the wrong date for (ta && ta.queueForLoad ? We offer one seating each evening at 6pm. Kitchen Table is a restaurant in the heart of London. You are responsible for periodically visiting the Site and the Terms to check for any changes. ALL PURCHASES ARE SUBJECT TO TOCKS SERVICE FEES AND CHARGES, WHICH ARE ALSO NON-REFUNDABLE. No deposit is required for parties under 25. Tock's pricing system works with a flat monthly subscription fee plus a fee on prepaid reservations, and comes in two packages. We are committed to protecting the privacy of the Personal Information of Tock Users. Give a whole world of experiences, events, and wineries.Learn more, Everything you love about Tock is now just a tap away. Tock Reservations may not be used for advertising, promotions, contests or sweepstakes without the prior written consent of a duly authorized representative of Tock or the applicable Tock Customer. Expand your offerings Display everyday reservations alongside unique experiences like chef's counters, tasting menus, and events. Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting a Contribution. Select +Add. + More Reservationfor parties of 3 to 8 $25deposit per person Book now Hours and location You will also be responsible for paying any applicable taxes relating to the Tock Reservation. The content on the Site, including without limitation the text, software, manuscripts, graphics, photos, sounds, music, videos, interactive features, Contributions and the like (collectively, Content) and the trademarks, service marks and logos contained therein (Marks), are owned by or licensed to Tock, subject to copyright, trademark and other intellectual property rights under United States and foreign laws and international conventions. 10 deposit per person. Tock Scanner Welcome to Tock's dashboard. Tock is available in three plans: Intro, Plus, and Pro. * Wearing a mask is now at the discretion of our guests.css-yszmyc{color:inherit;}+ More. Make sure there is a Dine-In option available: Tock will provide any prepaid (e.g. Restaurants claim that in a way, OpenTable is making them buy back their own customers. Pursuant to 47 U.S.C. Kachka features an award-winning menu of post-soviet inspired dishes including famous dishes such as the Herring under a fur coat, Rabbit in a clay pot, dumplings and much more. To make a Tock Reservation that includes alcohol, be served alcohol or receive delivery of alcohol, or use any Site functionality related to alcohol, you must be the minimum legal drinking age in the applicable jurisdiction. In Timeline, navigate to the day of the reservation Click the guest in the guest list Click the red cancel icon With the extensive diner network it has managed to build in the last 30 years, OpenTable has positioned its platform as a marketing channel for restaurants to gain maximum exposure to potential customers. No hassle and no commitment. TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL TOCK, OR OUR AFFILIATES, OR OUR RESPECTIVE EMPLOYEES, DIRECTORS, AGENTS AND REPRESENTATIVES, BE LIABLE TO YOU FOR (I) TOTAL, CUMULATIVE DAMAGES, LOSSES OR OTHER AMOUNTS OF ANY KIND IN EXCESS OF THE AMOUNTS PAID BY YOU TO TOCK IN CONNECTION WITH THE SITE IN THE THREE (3) MONTH PERIOD PRECEDING THE APPLICABLE CLAIM; OR (II) ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM YOUR USE OR ACCESS OF THE SITE OR CONTENT (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF GOODWILL, LOSS OF USE, LOSS OF DATA, COST OF PROCURING SUBSTITUTE GOODS, SERVICES OR INFORMATION), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE. This includes contactless ordering and payments, an upgraded waitlist, two-way text messaging, pre-dining questionnaires, pickup and delivery, and real-time changes to your floor plan and patio. Tock Reservation Management Managing booked reservations Searching and booking a reservation Navigate to Timeline or Service, Click the Blue Book icon in the top right Search by party size and date Select the time to book reservation on the right Tocks hospitality team and cutting-edge technology will ensure an easy, seamless transition. Cancellations with full refund of the deposit are acceptable up to two days prior to your reservation. While Tock focuses more on ensuring tables are never left empty, OpenTable's main pitch revolves around helping restaurants reach as many customers as possible. Bbb, Tock is a fairly new restaurant reservation system. A guest's Tock email address is used to search for an existing, matching contact in WineDirect. These Terms of Use (the Terms) constitute a binding legal agreement between Tock LLC (Tock, we or us) and any person (Tock Users or you) who visits or browses www.exploretock.com and any predecessor or successor websites established by Tock which reference the Terms, registers or signs up for an account with Tock, or downloads, installs, or uses any Tock applications (collectively, the Tock Applications). Tock allows you to manage reservations, events, tableside payments, deposits, takeout and more. In creating your account, you certify that all information you provide is complete and accurate. Click the blue Add experience button. You acknowledge that these Terms are a binding legal contract between you and Tock only, and not with Apple, and that Tock, not Apple, is solely responsible for the Tock Applications and the content thereof. This is the third round of funding for Tock and brings the total amount raised by the company to $19 million. Get your business in front of millions of guests with the fastest-growing network used in 26 countries across 200+ cities. The companies announced the deal on Wednesday, saying New York-based. There is no "one-size-fits-all" approach in choosing a reservation system, which one is best for you depends on your restaurant's unique position. Eat App offers an advanced table management solution to meet every restaurant's needs. The provisions of these Terms which by their nature survive termination of these Terms shall so survive, including without limitation the Sections entitled Third-Party Websites, Site Restrictions, Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification and Disputes.. Learn more. To use our mobile site, please enable JavaScript. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-111592868', '');}, 'log_autolink_impression');Chicago. Tock supports over 500 restaurants, bars, and wineries in. Robots, spiders, scripts, scrapers, crawlers, and all similar technologies are strictly prohibited. Eat App offers an advanced table management solution to meet every restaurant's needs. Reservation, table, and guest management system, Add-ons at the time of booking such as wine pairings and cookbooks, Reservations through website, widget, and app. You represent and warrant that you have the legal right to use any credit card or other payment mechanism used in any Tock Reservation. Your reservation deposit is non refundable, non changeable due to our limited seating. Restaurants or other businesses with whom your account has made reservations or other bookings via Tock may have their own data about you. Tock offers a reservation platform that operates around the idea of selling "tickets" for tables and events at high-end restaurants in order to reduce no-shows. Heres what that means: Give a whole world of experiences, events, and wineries.Learn more, Everything you love about Tock is now just a tap away. If you have questions or need help with your reservation, we recommend contacting the business directly. Content on the Site is provided to you AS IS and AS AVAILABLE for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed or otherwise exploited for any other purpose whatsoever without the prior written consent of the respective owners. Once such a payment is received by Tock on Tock Customers behalf, Tock Customer has authorized Tock to electronically credit the funds into the bank account designated by Tock Customer. Bbb, Tock is a fairly new restaurant reservation system. No hassle and no commitment. Save. You acknowledge that, in the event of any third party claim that the Tock Applications or your possession and use of the Tock Applications infringe that third partys intellectual property rights, Tock, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim. Tock's latest update includes all of the tools you need to thrive. Plus, flat pricing and zero per-cover fees mean you'll never get penalized for your success. "Tocks continuous innovation and fantastic user experience, combined with Squarespace's powerful brand building tools, are probably the best resources restaurants have to continue to offer great dining experiences to customers.". Talk to a real life Tock Team member who can take you through a demo of everything Tock has to offer. We have the right to take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Site. Verification of Personal Information may be required prior to the completion of any Tock Reservation. While we provide the technology for our partners, we cannot take any action on their behalf. The introduction of sponsored ads where restaurants can buy top search positions on the platform just makes it harder for restaurants with regular marketing budgets to compete for diners against high-budget restaurants. Reservations Online / We accept online reservations via Tock. Download it now, Curious about our reservation and table management system? Email / Email reservations@fabiotrabocchi.com BOOK A TABLE Pickup + Delivery Visit our Pickup + Delivery page for details. The menu will cost. A reservation deposit is required for this booking. Tock vs. OpenTable: Reservation Systems Compared (and alternatives), For one-time, general admission events): 2.5%/transaction + $0.49 per ticket. Tock offers two products: a complete table management system and a stand-alone event-based system which restaurants can use to enlist their special events on the platform without investing into the table management system. Select the type of reservation you'd like to create: Prepaid: a reservation to be paid for in full for an all-inclusive experience. Learn more, Click Delete My Account to permanently delete account. You may transfer your reservation to another guest via the TOCK platform. The investment will fund sales, marketing and customer support for fast-growing Tock, which is adding four to five new clients each day, Kokonas said. Tock and OpenTable are both feature rich systems that offer various guest management, shift management, and reporting features. This is a per person deposit that will be charged for parties larger than the party size configured in the Availability tab. The restaurant is of course currently closed, and is unlikely to reopen (at least surely not at full capacity) by then, and in any event we will not be traveling to New . I few weeks ago, Tom Collichio posted about his pop-up restaurant which only has 52 seats: there were over 30 no-shows. This is a reservation fee only to hold the table and is not applied toward the tab or refunded. Tick originated in (ta && ta.queueForLoad ? You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a terrorist supporting country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. A receptionist is available to answer your phone calls daily from 10am-5pm MST. NOTE: The use by you, or anyone authorized by you, of machines, computers, scripts or any automated system on the Site is strictly prohibited and may result in criminal liability under the Computer Fraud and Abuse Act, Section 1030 of the United States Code and/or under applicable laws in other jurisdictions. Section 230 (d), as amended, we hereby notify you that parental control protections (such as computer hardware, software or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors. Fill out the form and we'll be in touch. We are not responsible for information that you choose to communicate to other Tock Users of the Site, or for the actions of other Tock Users. Simply put, when customers search for these restaurants outside the OpenTable network, OpenTable positions itself at the top of the search through paid ads, making organic customers, who would have booked directly through the restaurant, more likely to book through OpenTable. If people have to commit funds . If you are establishing an account on behalf of a company or other entity, the term you includes both you as an individual as well as such company or other entity. Tock does not charge any per cover fee for bookings without prepayment. I know when it first came out it was for places that had a tasting menu or a set menu. Easily manage reservations a Exit Apple Store Mac iPad iPhone Watch If you're an OpenTable customer, make sure you have linked your booking widget on your website and other social platforms and not the OpenTablereservation button to ensure you're charged $0.25 per cover. In exchange, they are supposed to be able to secure reservations that are tough to get. Once you have completed a Tock Reservation, we will send you an email confirmation including a unique confirmation number. To the fullest extent permitted by law, Tock, our affiliates, and our respective officers, directors, employees and agents disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose, in connection with the Site, the Content and your use thereof. You expressly agree that your use of the Site shall be at your sole risk. Deposits & Cancellations All reservations require a deposit. Buy a Tock gift card. Our indoor seating is also limited and we gage an approximate 1.15 hours per party to safely accommodate others.Outdoor Seating weather permitting.Look out for our Wine.css-yszmyc{color:inherit;}+ More, Your reservation deposit is non refundable, non changeable due to our limited seating. Tocks prepaid reservations drive the industrys lowest no-show rates for those busy weekends or special events. OpenTable offers its table management solutions through a single product which is available in three tiers based on your feature needs, starting off with a basic package that includes access to their diner network, but no table management features. Tock reserves the right to (i) honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; (ii) bar any Tock User from making any or all Tock Reservations; and (iii) refuse to provide any Tock User with any experience or item. But a reservation through Tock doesn't mean having to break the bank. Tock is a comprehensive toolbox built to fundamentally change the way restaurants create and manage bookings. Set around our open kitchen, each evening is a unique, intimate and interactive dining experience with Head Chef James Knappett and his team. Tock powers reservations and events for over 7,000 businesses in 200+ cities with a network of 19M consumer accounts. Being a newcomer, Tock's user network also does not rack up to its competitors like OpenTable, who claim to seat 31 million diners a month. Whether youre a gallery or a winery, a restaurant or an event space, Tocks ticketing system makes it easy to manage events and timed entry. At Tocks sole discretion, it may require you to submit any disputes about or involving the Site, the Content provided on or through the Site, or these Terms, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Illinois law. Thank you! You agree to update such information when required or requested, and you further agree not to use another persons account without permission. Enable visitors to make reservations or RSVP to events through your Tock account. PHILADELPHIA (WPVI) -- A viewer recently contacted Action News upset that a Center City restaurant asked him for a deposit on his reservation. Your Tock Reservation is transferable. Tock, however, also levies a commission on every pre-paid reservation. Not sure if that is true today. Reply Tock's reservation system operates by marking tables as 'unsold tickets.' Each table receives its own ticket number, and customers buy a ticket or pay a small deposit rather than make a reservation. Restaurant reservation systems are all the hype right now. PoPuP at Browns Point Tacoma! Third-party materials accessed through or used by means of the third-party websites may also be protected by copyright and other intellectual property laws. Reservation: a standard reservation requiring no deposit. We have a reservation at Per Se for Memorial Day weekend, for which we have pre-paid $200 through Tock. Parties over 25 people will require a deposit of $15 per person. With Tock, restaurants can easily mark table out of service to stay within new capacity restraints., Tock created this app for all the right reasons, to help restaurateurs at a time of need. By using any of the Tock Applications, you also agree to be bound by the Gift Card Terms and Conditions, linked here. There's no need to wait. You agree that all Personal Information that you provide to Tock or such third party will be accurate, current and complete. Eat App's payment integration allows restaurants to set-up deposits or payments for certain timings or events (similar to Tock's ticketing system) to help reduce no shows without any extra charges. It really depends on the establishment. Tock shall have the right, but not the obligation, to participate in the defense of such actions with the counsel of its choosing. . From the creators of the legendary Sweet Basil, Mountain Standard is a rustic and relaxed tavern setting a new standard in the Vail valley by using an ancient form of cooking. Display everyday reservations alongside unique experiences like chefs counters, tasting menus, and events. If you download or print a copy of the Content for personal use, you must retain all copyright and other proprietary notices contained therein. Accordingly, we assume no liability for any action or inaction regarding Contributions. Because Tock does not guarantee the authenticity of Tock Reservations purchased from any third- party reseller (including but not limited to brokers or other Tock Users), Tock recommends that you purchase Tock Reservations directly through Tock. Usually you don't put down any money for a reservation. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Tock is a comprehensive toolbox built to fundamentally change the way restaurants create and manage bookings. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept sole responsibility for all activities that occur under your account or password. Tock's latest update includes all of the tools you need to thrive. Table management and guest profile more basic compared to others. You agree not to circumvent, disable or otherwise interfere with security related features of the Site or features that prevent or restrict use or copying of any Content or that enforce limitations on use of the Site or the Content therein. Want to learn more? If transferring is available for your reservation, you will be able to transfer it from the reservation confirmation in your profile or by clicking Manage from within your reservation confirmation email. Log in to your Tock account Click the icon in the upper right corner Select Account from the dropdown Scroll down to Delete account section Click Delete My Account button Select the reason for deletion Click Delete My Account to permanently delete account A reservation deposit is required for this booking. A deposit of $10/person is required. All sales are final and non-refundable. allows you to quickly and easily book and edit reservations as well as build on your CRM in a seamless fashion. Any information submitted on the Site is subject to our, In order to use or access some features of the Site (including without limitation the making of a Tock Reservation), you will be required to create an account with us. Tock provides a platform for Tock Users, Tock Customers and/or other participants (collectively, the Participants) to negotiate and complete Tock Reservations (each, a Transaction). We believe that with the best technology, your business can offer the best hospitality. Complete parties not arriving within 15 minutes of the reservation time may forfeit their time slot and we will do our best to seat you in the next available slot. When indoor dining halted last year, reservation platform Tock threw restaurants a lifeline with Tock to Go, an online ordering platform that allows eateries to offer pickup and delivery on terms that are better for their businesses." Gift Card Terms and Conditions, linked here. You assume all risks associated with coming into contact with other Tock Users through the Site. Tock's full stack system costs $199, compared to $449 for OpenTable's. When compared to OpenTable, which charges between $0.25 and $1.5 for covers, Tock does not. Tock publishes new content every week featuring chef interviews, upcoming events, industry trends and behind-the-scenes stories about restaurants on Tock. The Plus plan starts at $199 per month with a 2% prepaid fee. You acknowledge and agree that your communications with other Tock Users and your postings to the Site, including feedback, via chats, conferences, and any other avenues of communication on the Site, if any (collectively, Contributions), are public and not private communications. Tock does not warrant that descriptions or images of, or references to, experiences and items are accurate, complete, reliable, current or error-free. Joes Seafood, Prime Steak & Stone Crab. Some paid reservations and events can be transferred through Tock, but each business has their own transfer policies. Log in to your Tock account Click the icon in the upper right corner Select Account from the dropdown Scroll down to Delete account section Click Delete My Account button Select the reason for deletion Click Delete My Account to permanently delete account $50 deposit per person + add-ons. People should definitely be charged for that behavior. Relatively small user network for reservations, Useful management and reporting features for better restaurant performance. Transferring allows you to give or sell your reservation for any amount up to the original purchase price. Tock To Go orders cannot be transferred. Download it now, Curious about our reservation and table management system? YOU WILL BE RESPONSIBLE FOR PROVIDING FUNDS TO TOCK FOR ALL APPLICABLE TAXES IN CONNECTION WITH YOUR PURCHASE OF A TOCK RESERVATION. Tock includes added features to support its event booking system like ticketed tours and booking add-ons. Book now. As long as you dont have any upcoming reservations, you can delete your Tock account by following the below self-service steps: If your Tock account has upcoming reservations, you will need to cancel them in order to delete your Tock account. BECAUSE THE LAWS OF SOME STATES MAY NOT ALLOW FOR THE EXCLUSION OF CERTAIN DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. Learn more. As a marketplace facilitator, Tock is responsible for calculating, collecting, and remitting sales and use tax, and, when appropriate, refunding all or a portion of the sales and use tax, all where and when required, on behalf of Tock Customer. You agree not to use or provide software (except for general purpose web browsers and email clients, or software expressly licensed by us) or services that circumvent, interact, or interoperate with our Site in ways that are prohibited by these Terms. For restaurants were an empty table means a potential loss, Tock offers a solution where each table is attached to a "ticket" or "deposit ticket" (a small deposit fee) that diners have to pay while making a reservation in order to reduce no shows. * Reservations will be available one month to the calendar day in advance and all reservation availability is accessible through our website. Reservations purchased with Chase points cannot be transferred. OpenTable, through their advanced table management system, aims at enabling restaurants better manage guests, reservations and tables and uses its large diner network to help restaurants reach more customers. choosing the right one for your restaurant, largest global restaurant marketing network, Reservations through website, widget, and app, Add-ons at the time of booking such as wine pairings and cookbooks, Google, Facebook, and Instagram integration, Concierge portal for hotel and reservation partner. We offer a Tasting Menu and Vegetarian Tasting Menu and can accommodate select allergies with at least a weeks notice. Strategic integrations with Google, Facebook, Instagram, Chase, and WineDirect provide the tools for you to directly market to your guests and track conversions. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Tock Applications. Being one of the pioneers of the industry, OpenTable does offer a feature-rich table management software, but seems to be falling behind as fresh new players take over the reservation and table management space. If your Tock Reservation involves alcohol, you must also present a valid ID, which shows that you are above the minimum legal drinking age of the applicable jurisdiction, before you are served alcohol or you receive delivery of alcohol. The Terms govern Tock Users use of www.exploretock.com, any predecessor or successor websites established by Tock which reference these Terms, any Tock applications and any Content (as defined below) available through such websites or applications (collectively, the Site). Find great culinary experiences by city or category, download our app, and devour your next adventure. Tock accepts several methods of payment to accommodate your needs. OpenTable's pricing system includes a monthly subscription fee plus a per-cover charge. If you choose to opt-out of our revised Terms, you must stop accessing and using the Site immediately. Visit your Control Panel and select the Experiences tab. Could somebody please explain TOCK a bit? Further, you agree that Tock shall not be liable to you or any third party for any such termination. Book now. Give a whole world of experiences, events, and wineries. In addition to a $25 pp deposit, I was also charged a $2.25 order fee. We may also modify the Site at any time in our sole discretion by removing from, adding to or modifying the Site. Specifically, any and all intellectual property rights associated with the Site and Content, including without limitation any inventive concepts, know how, publicity rights, trademarks, trade dress, trade secrets, copyrights and patents and patent rights, are the sole and exclusive property of Tock. Tock's pricing system works with a flat monthly subscription fee plus a fee on prepaid reservations, and comes in two packages. Deposit: a reservation requiring an upfront deposit payment. Tock's approach and features are more targeted towards the higher end of the restaurant scale that regular fine-dining and casual restaurants might not have much use for. If you've never offered an experience with prepayment attached, here are a few things to think through before your first service: Ensure your policies are updated These Terms shall be governed by the laws of the State of Illinois without regard to its conflict of law provisions. The refundable deposit of $25/per guest is returned if your reservation is canceled up to 24 hours in advance of your reservation. Tock was founded in 2014 but the idea originated years before out of a simple frustration. Descriptions or images of, or references to, experiences and items on the Site do not imply Tocks endorsement of such experiences and items. Reservation Lunch . To make a Tock Reservation that includes alcohol, be served alcohol or receive delivery of alcohol, or use any Site functionality related to alcohol, you must be the minimum legal drinking age in the applicable jurisdiction.