Heavy Duty 1100 lb. Very unusual in our busy world. Actually they also sent another incorrect door but we just had to fir out the wall to get that one to fit. Due to the nature of decorative glass, it is expected that there will be slight inconsistencies in caming and beveled glass pieces. Yes we have warranty that covers delamination but why risk the head ache. (* HPVD: High Performance; Physical; Vapor; Deposition, CLICK HERE FOR PDF FILE NEUMA GLIDING PATIO DOOR SPECIFICATIONS. I took some pictures for reference. I called Houston twice and they said someone would be calling me but they still haven't called. The polyurethane foam core is 100% CFC (*Chlorofluoocarbon) -free. Great company. Helpful and professional! The opposite panel is still working at 85%, so did not need work, however the team kindly Spent some time also burnishing the 2nd track; now both sides are functioning really well!Absolutely perfect result and lovely people. When replacement door finally arrived it was wrong . 06-0411.05 Expiration Date: Aug.31, 2011 Stainless steel sill track to reduce friction and prevent corrosion. by 2JACKS Wed Oct 06, 2010 10:01 am, #7 They have verybquick respond and good people. They get job done fast!!! Twice. Our experience with the Sliding door repair company was great. NUEMA PATIO DOORS Home PREFIT SHEET DOOR DUPLICATIONS* - REPLACE DOOR ONLY NOT FRAME/JAMB SIMPSON MASTERMARK DOORS FIBERGLASS DOORS AND PREFINISH COLORS AND STAINS DOOR CLAVOS NAILS - DENTAL SHELF - SPEAKEASY - STRAP HINGE - FOR FIBERGLASS DOORS - SELF ADHESIVE DOORMERICA INTERIOR DECORATOR DOORS (Laminated). And no the Garris Evans rep has called only to be told really nothing. The doors poured water during rain storms. I would highly recommend them. width: 100%; The best way to adjust is to tighten then use a rubber mallet to hit up or down. 4. 7. I have yet to get them. Folding Door System Hardware and Compo- nents: Folding door system hardware:10 years for the original purchaser, excludes finish All hardware should be maintained as recommended in the care instructions as frequently as necessary. Wet Corp conducted the tests on December 8 & 9, 2008, ALL units tested failed. Is it possible to reinstall these on the Neuma door? The label on the door is 01496 if that helps. If possible pleas email me at jrado@dwhomes.com or let me know how to get in touch with you. Weeks later, finally HOA got some lead and here came Sliding Door representative.Surprisingly, all the four (4) windows were fixed without any difficulty by their amazing skills.I watched the whole time and impressed by their profession and efficiency.The price I though was a little pricy at begining, then my mind changed when I saw how the work was done so amazingly and professionally. I can ship the item/ part directly to you. I have a Neuma french door with sidelights. We'd love to help. Barn Door Lock, Lockwood Keyed Cavity Lock In 2007, we purchased nine (9) Neuma Fiberglass Hinged Patio Doors Units varying in sizes from standard (68 by 30) door to 8 foot by 12 foot units and had them installed by a Neuma Authorized Dealer. Frames are made of composite material with a smooth exterior and interior finish. As a wholesaler, we are not set up to process orders below $750. Pocket Door Hardware, Bottom Mount Patio Door Hardware, } Techs were in time, professional and friendly. Exterior woodgrain is special order. Precision-engineered latches anddeadbolt. Incredible customer service. Took 1 year to resolve broken miniblind in between panes of glass. Most all problems addressed by local rep and tech, however I have called Houston several times regarding the deteriorating finish on the exterior handle hardware for all waterfront exposures. rated doors; with Stain Nickel or Gold Brass finishes. Monday to Friday : 07:30am to 05:30pm Legacy Replacement Door Handles for Vinyl Sliding Doors ORDER TOLL FREE (888) 915-5223 . Also company professional in announcing his imminent arrival with his name and photo. A: The hardware on a door is most commonly referred to as door hardware. The term can refer to the hardware thats visible on the outside of the door, such as the knob, lever, or lock, but it can also refer to the internal mechanisms like the latch or lock pins. Locking Mechanism: 10 years for the original purchaser, excludes trim finish. Just be aware before you purchase these doors for beach or intercoastal environments. When they left it was like a new door. Retractable screens have been specially designed for Neuma Doors. border-color: #000000; Seamless integration of sophisticated style, intelligent design, and unprecedented quality defines a Neuma Door. As the leading manufacturer of energy efficient patio doors, we help reduce home energy use across the country and are a proud partner with the Environmental Protection Agency's ENERGY STAR Program. Glass with Mini Blinds: 5 year prorated limited warranty against seal failure only and 1 year warranty of the magnetic com- ponents. These are available only in the Royal series, with either Satin Nickel or Gold can i replace the glass with a panel that has blinds inside? They have been nothing but a problem. Thresholds have an engineered drainage system to channel water away from the unit. 7. Mullions: Lifetime for original purchaser as long as purchaser owns home. Door Company, Inc. Large Comfortable Showroom: 8633 Baseline Rd, Rancho Cucamonga, Ca 91730. Whether your patio door is the gateway to backyard recreation and relaxation, or a busy access point to your home, Neuma Doors blend of function and style will provide years of enjoyment with minimal maintenance. We are missing a frame piece that was broken in shipping since product was packaged poorly. Prompt, friendly, clean, respectfulgreat quality. Would definitely use again. 3. Kahlil was friendly, on time, and did an excellent job. I guess everyone is working from home and nobody has been of much help. Sergio, thank you so much for the quick response and Florida rep contact info. Adjustable Stainless steel tandem rollers. We bought the house a year ago and the door was sticky. SmartKey Compatible Quickly and easily rekey the lock while maintaining the highest level of security. I had a wonderful experience with the Sliding Door Repair company. Over a 6 month period I tried in vain to get service, leaving 3 voice messages with the main NEUMA Door facility in Texas. Offered in 1 and 7/8 widths working seamlessly with proud edge/bull nose and standard book edge doors. Every product we offer comes with easy-to-follow instructions for a stress-free installation. Neuma Doors backs its strong focus on the development of the . Performance; Physical; Vapor; Deposition). Pedro was punctual, worked effectively and completed the work in short order. We hit 115 degrees during the summer and they look great !! Doors must be properly maintained to preserve their ap- pearance. I've sold quite a few of their doors (between 50 - 75) and they make a good product. Neuma Doors are manufactured with recycled materials and do not contain any harmful CFC's that damage the Earth's ozone layer. Did a great job at a great price. border-color: #000000; by Integra Mon Mar 22, 2010 12:13 pm, #2 Glass Components: NonImpact Glass: 20 year prorated limit- ed warranty against seal failure. Just got a quote for same size non impact (smooth finish - full glass w/8 lites) for $2305 from Carrollwood window and doors. Some of the most common include latches, strike plates, locks, privacy bolts, and knobs/levers. Fixed all of our issues. Install Gliding, Warranty and Test Results. 303.920.0175 |, Click here to learn more about Neuma Doors. } They are a strong customer first, America first small business. At SDRC, we strive to provide a high-quality and reliable service to our customers. We are very happy with our new sliding glass door purchased from and installed by the Sliding Door Repair Company! He also said on both visits that I needed different gaskets at the top of the door and he ordered them. Our experienced and knowledgeable technicians can provide fast and reliable window repair and installation services. No matter what the issue is, our friendly sliding door repair service can help restore your sliding door to perfect condition. Door frames: Lifetime for original purchaser as long as purchaser owns home. Technicians were sent out a couple of days later to take measurements and I received an estimate the next day. They are actually made in Houston. Thanks again! Thank you! Frames are available in 4-9/16 or 6-9/16*. Satin Nickel and White handle sets come with an anodized Stainless tandem rollers under the active panel are adjustable for better installation. } Exterior woodgrain is special order, Frames are available in 4-9/16 or 6-9/16*, Thresholds have superior draining systems to channel water away from the door. Engineered Brass finish. Will definitely use them again for my next project! How To Change Parts On A Handle Set For a Hinged Neuma Door - YouTube This video shows step by step instructions for changing parts on a hinged Neuma Door handle set. Every Neuma Door is crafted from the highest quality composite fiberglass materials to give you peace of mind against extreme weather and security concerns. The two most important requirements of door hardware parts are functionality and security. A: There are a variety of different parts to a door handle. .table_d2e165 { One would never know that a repair occurred! Optional woodgrain finish is available. Seems like Real Developments poster is a troll, competitor, or just used a bad installer We have had a tremendous issues with the French doors here in Virginia. } For the best experience on our site, be sure to turn on Javascript in your browser. info@sdrcca.com, Copyright - 2023 | The Sliding Door Repair Company | All Rights Reserved. The new screen door was ordered and installed within 10 days. Lead times are very long during the current issue we are facing. On other sides of the home this same meter shows 6 to 15 pct on the trim and zero on the drywall. I sell Neuma Doors on occasion. border-color: #000000; I will always use this company for any sliding door repairs needed in the future. Handle colors come with matching sills, with the exception of white handles, which have They are way ahead of the competition. The interlock has dual weather strips to seal the gap between panels. It has been determined by our rep that installation appeared to be in order. #1 We installed six of this style. We'd love to help. The techs were really helpful in discussing problems and solutions. Timely, reasonably priced, and good to work with. Texas Deptartment of Insurance and Florida Building Code 2004 certified in both impact and non impact fiberglass doors. Post Hardware in coastal environments should be maintained every three months as a minimum and more frequently if neces- sary. ORDER TOLL FREE (888) 915-5223, Woodward's Specially designed weep-hole covers allow water to drain away from the door while keeping dust and dirt out. Door hardware encompasses a lot of different items that function in different ways, but these items are always somehow attached to the door. Something on the door broke (handle or lock tab) and DH bought a new lock/handle set off the internet and installed it himself in about an hour. Remodeled my home in Clearwater Beach Fl which included Neuma doors. Were located in central Florida which is strange why the latch freezes up with a change in temperature. Pre-finish wood grain is available by special order. 562275-2206, Hello Sergio, I live in Alaska and need a replacement multi point lock system for a 6'8" Neuma double hinged door (ser.#017920) Can you help me out? width: 100%; All. Neuma Doors' have also passed the following tests: Miami Dade County N.O.A. Post 2. Went the extra step in fixing strip to avoid further service calls. In 2007, we purchased nine (9) Neuma Fiberglass Hinged Patio Doors Units varying in sizes from standard (6'8" by 30") door to 8 foot by 12 foot units and had them installed by a Neuma Authorized Dealer. Nostalgic Warehouse Standard Latch (LATCH ONLY), Linnea Replacement Door Latch - 28 Degree Retract, Don-Jo Classic Wrap Around / Door Reinforcer, Don-Jo Double Bore Wrap Around / Door Reinforcer, Schlage 5 Inch Backset Deadbolt Latch For B Series Deadbolt, Schlage Large Format Interchangeable Core, Everest Large Format Interchangeable Core, Schlage 5" Backset Latch for Residential F Series Locks, Sure-Loc 2 3/4" Steel Deadbolt Strike Reinforcement Plate. Warranty Coverages After the First Year After the first year, replacement parts may be pro- vided at no cost (if found to be a warrantable item), but there is no coverage of labor charges for the removal of defective products or for installation of replacement products. The internal mechanisms of door hardware consist of latches, bolts, and cores. Full-length composite edging increase water and moisture protection. Sunday : closed, Contractors license: #999259 The multi-point lock system installed standard on all 8 height doors. That looks like one of the frame/header was broken. I plan on using them in the future. The product was received timely, and the guys working on the job were professional and detailed. Having issues finding an installer. When adjusting your lock keepers-(3) remove two start with one. I was impressed that the company has made an extra effort to do the work needed and to help me out. Really knows his stuff. We at www.doornmore.com stock Neuma Doors in a large variety of styles and functionality. The guy claimed the doors weren't caulked correctly at the factory. They said it would be expedited. Warranty on painted finish applies only to doors that are factory painted by Nan Ya Plastics Corp. USA. Would recommend and also use again. This unit never had an outside key. He still works for NEUMA Doors, though I don't know why, they don't deserve him! Fiberglass skins on panels are strong, durable and will not rust, dent, split or rot. We were very happy with the quick efficient service for our closet sliding doors. Door panels come standard with the smooth white. Repair man showed up on time, well dressed and professional. We are happy with the doors, the installation and Quality Windows of Oxnard Ca. They were totally professional, polite, and our windows look great! FAX (714)541-2123, let us help you design your door system -->. Glass with Mini Blinds: 5 year prorated limited warranty against seal failure only and 1 year warranty of the magnetic com- ponents. Is there any way to clean the mechanism that retracts the screen? I would definitely use them again. } Standard Lock systems are installed on 68 and 611 doors (multi-point locks available on request). Polite and did a great job of fixing my door. Dang Sergio, I just read through all these comments and I sure hope they gave you a raise! Standard Lock systems are installed on 68and 611doors. I'm replacing doors in my home and need fiberglass because of high moisture problems. I will hire them again next time. $99.99 You may need a garage door replacement or just a simple repair. Impact rated doors come with 1 impact glass Whatever your door hardware needs, weve got you covered! who we bought them from. Emtek Configuration 8 Multi Point lock trim sets are designed for American cylinder above the handle, 5 1/4" center to center. From first contact til my repairs were finished I was impressed with their Customer Service, the Free In Home estimate, and then ultimately the installation. border-color: #000000; Whether you are looking for a replacement door or new home construction, consider a Neuma exterior door when you visit our showroom and experience the difference . Thank you! This external handle drives the movement of the internal hardware and operates the door. I tried making adjustments that I could see but they didn't help. After many years the internal guts broke apart. This is a double-sided door, and the doors fully bypass and open from both ends. .table_d2e116 { Location is key, if the door is not facing the sun, it will be fine. Great guys, great work ethic, fair price, quality work. They were very professional from the time I requested quote to the completion of projects with excellent communication. French Door Astragal Kits. border: 6px solid; The job was completed quickly and my door works great! Went from fully stuck to gliding on air better than on the day the door was installed.I chose the right company. Such inconsis- tencies are not warrantable. border-color: #000000; .table_d2e162 td { Emtek Latches and Strikes REPLACEMENT PARTS Sort By: Emtek LC4-DBLTCH275 - Deadbolt Latch 2 3/4" Backset $11.20. Even if the unit is non impact with single point lock, they will work the bore is the same. Warranty Details for Neuma Door Systems in Multi-Family and Commercial Applications This Non-Transferable Limited Warranty applies only to the Neuma Patio Door System installed by a licensed and bonded contractor in (1) residential applications other than original owner-occupied single-family detached homes, and (2) commer- cial applications within the United States, Nan Ya Plastics USA warrants that insulated glass shall be free from any failure or material obstruc- tion of vision due to a failure of the glass seal for the warranty period. Excellent customer service! Mine came with the house so theyre at least 8 years old. Acceptable price. They had the proper replacement parts with them, and left my atrium cleaner than when they arrived. The Building Industry is. The door handles on these doors are terrible. He went above and beyond! Small marks, scratches, and spots which do not exceed company stan- dards or federal government specifications, C 1036-85 do not make insulated glass units defec- tive. I recommend this service over new door since you avoid the stucco and drywall work(assuming the seals are still good). I have bought 6 of the swing out Numa French Doors and would not recommend them. Is this reasonable and is the product reliable? Doors come standard with the smooth white finish, wood grain is available upon request. The rep just came to see me last week and did a presentation on a new door line (to this area) made in Houston called Neuma. border: 10px solid; Sustainable Construction Each Neuma door is Energy Star Qualified and contains recycled material without any CFC's. Neuma Door Benefits Fiberglass Door Systems Designed to Withstand the Test of Time Impact-Doors Maintenance guide can be found at http://www.neumadoors.com/pdf/Maintenance. We currently have plantation shutters attached to the door we are replacing. Smooth paintable or stainable woodgrain finishes are available. by Randy Fri Mar 09, 2012 4:16 pm, #15 Our dedication to product excellence and environmental preservation has been recognized with ISO 9001 and ISO 14001 certifications. width: 100%; Sorry to hear the sent the wrong piece. They get down to brass tacks and get the job done. Though they quote a certain amount of time to do the repair, they only took about 10 minutes (or less). It's still opening and closing almost silently! Stainless Steel Door track, ADA Sliding door Hardware Came out and was friendly, and experienced. border-color: cc9966; How To Make Your Exterior Wood Door Last Longer. (multi-point lock upgrade available). A $100 processing fee applies to orders below this amount. Excellent work and appointments were all on time. We also installed clamps on each middle seem to help keep the doors closed. If we replace is it possible to get one with a keyed entry? I know it has been a bit, but Sergio shipped a new latch out right away and the door works perfectly. Within each category, you can find a lot of different styles, finishes, and functions to best suit your needs. The final aspect of visible door hardware is the doors hinges. Sunrise Window Replacement Frame and Sash Reinforcement. Hey Sergio, I live in Mississippi and have a 12' x 8" Neuma glider with 3 point locking mechanism. They have sent repair guys out twice to fix leaking panes. A: 8989 North Loop East Houston, TX 77029. We are looking at replacing a patio door at a beach condo in NC. Our standard doors come with 5/8 insulated Low E 272 glass. I also made the mistake of purchasing Neuma Doors. They're all fiberglass. I had seen the paperwork from Garris Evans. Eric is willing to provide good deal. -->,