Sign out of Your Account on the Amazon Website. We also ensure all reviews are published without moderation. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. In addition, the fact of sending us a little booklet I find it super cool. Press question mark to learn the rest of the keyboard shortcuts. Therefore it looks old or used. Love you. I ordered the Grand Bambino bag. I love JACQUEMUS! The packaging, payment, etc. From the package to the product. When it was delivered I wasnt home. Jacquemus. All previous emails sent to you from my private email prior to involving PayPal were ignored. The pants were the perfect color, fit well and well made! . This is unacceptable. Thank you note, stickers, and the dust bag were a welcome surprise! JACQUEMUS Welcome to the sun-dappled world of Provenal designer JACQUEMUS, which is brimming with natural fabrics, figure-framing cuts and earthy hues. I do not recommend ordering anything from their site, idk what happened but it is a mess. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. I would like to say this was my first time buying from Jacquemus and I am blown away with the experience. My experience was amazing! Shop online the latest SS23 collection of Jacquemus for Women on SSENSE and find the perfect bags for you among a great selection. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. Thank you! It looked absolutely beautiful on the site. For more information, please see our Founded Date 2009 Founders Simon Porte Jacquemus Operating Status Active Company Type For Profit Contact Email boutique@jacquemus.com Phone Number +33 1 77 35 10 75 Jacquemus is a French brand that offers womenswear, shoes, and accessories. Jacquemus Shop now Gente Roma, a place to be, a place to get inspired #genteroma slide 6 to 7 of 5 Free shipping only for logged in customers for orders over $ 600 Shipments within 24/48 working hours from receiving the order confirmation Free return only for online orders Within 14 days of receiving your order with our DHL courier Secure payments After ordering I received a confirmation email and the site states there would be delays. Companies can ask for reviews via automatic invitations. I am very happy with my purchase! Shop the best in modern womenswear with the most recent collection from Jacquemus. Find out how we combat fake reviews. I cannot track my order and furthermore they delay it more than it should alwayss. Awful brand terrible business. Available 24/7. Beautiful experience! In addition, the fact of sending us a little booklet I find it super cool. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. Got this a gift for my wife, she fell in love with it! Contact them on WhatsApp, they always answer. It goes against our guidelines to offer incentives for reviews. Jacquemus; Jean Paul Gaultier; Khaite; R13; Saint Laurent; The Attico; Wardrobe.NYC; FEATURED SHOPS . + Medical, dental and vision benefits; EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland. They where very helpful great experience with them. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation . . So thank you Jacquemus!!! For questions, discussions, and news about handbags and the fabulous designers who make them. Ps, thanks for cute stickers which I get with my shipment. Jacquemus Jacquemus is a French brand created by self-taught designer, Simon Porte Jacquemus. We use dedicated people and clever technology to safeguard our platform. The website is very userfriendly, I found everything great. SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. The quality of Le Grand Bambino bag is amazing. Coinbase customer support number is online now. I love JACQUEMUS! I am still waiting for the product and I have not received any email when they will send to me . They have no phone to US because they are French based and not that big enough yet, they have no store in the us or whatever. We will get back to you within 24 hours. Find out how we combat fake reviews. Everything was amazing. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. 2023 Trustpilot, Inc. All rights reserved. Continuez, vous etes parfait.Tres belle journee. When I tried to find the support form it appeared, that your site doesn't work properly. Will definitely order again! Pretty things in your Shop Jacquemus is great!!! The delivery was made very quickly and arrived in very good condition. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. I love JACQUEMUS! I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! Outstanding Customer Service! United States. All previous emails sent to you from my private email prior to involving PayPal were ignored. I love that it was delivered to me super fast! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We use dedicated people and clever technology to safeguard our platform. The order arrived on time and every item came very well packed. more. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. Incredible quality, lots of compliments. We also ensure all reviews are published without moderation. Here are 8 tips for writing great reviews. Got this a gift for my wife, she fell in love with it! Anyone can write a Trustpilot review. Quality is great! Thank you very much.I especially loved the packaging- as always :). Everything was amazing. Companies can ask for reviews via automatic invitations. The quality of Le Grand Bambino bag is amazing. Verification can help ensure real people write reviews about real companies. Everything was amazing. I shouldnt have to call France. Delivery service was also excellent and I was able to arrange pickup from my door which was helpful with a busy schedule. LE PAPIER Signature handbag - Structured water-repellent nubuck bag - Reinforced handle - Magnetic flap closure - Long removable strap - Engraved lobster clip - Interior pocket - Gold metal logo and hardware - Fully lined in cotton - Dyed. They are so dope and very light so dont pull on the ear lobes. We also ensure all reviews are published without moderation. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. I received my parcel late and it then ruined a gift to someone. Companies can ask for reviews via automatic invitations. Outstanding Customer Service! Suggested companies are based on peoples browsing tendencies. I started emailing customer service, messaged the customer service Instagram, nothing. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I was definitely going to get another one as a gift but I wont, the size is very small especially for its price. I truly think this is human error and it will get better. and the service is great and shipping is fast! It was left on my porch in the pouring rain for two days. Beautiful experience! Product well represented in PDP (would be nice to get a closer shot of the material). People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Privacy Policy. The quality of Le Grand Bambino bag is amazing. . I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. Received the order but the box looks like its thrown somewhere. Reddit and its partners use cookies and similar technologies to provide you with a better experience. When it was delivered I wasnt home. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Call now to get direct help from coinbase customer support executives. I received mine within 2 days of ordering and I live in Canada! Much better of you used dhl not ups. Much better of you used dhl not ups. We also ensure all reviews are published without moderation. Buy collage-effect dresses and separates online now at NET-A-PORTER. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. 1. Its disappointing what a mess this company has become, not a good look. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. Read about their experiences and share your own! Because of this I wouldnt order again.. Verification can help ensure real people write reviews about real companies. I am still waiting for the product and I have not received any email when they will send to me . The PRODUCT IS AMAZING! Jacquemus' skill at infusing innovative shapes with an irrepressible sense of youth and femininity has won critical acclaim as well as a devoted following: the designer is the winner of a special jury prize from LVMH in 2015, and a finalist for the group's Prize for Young Designers the year before. Fabulous Quality and Design! The delivery was made very quickly and arrived in very good condition. I am always extremely pleased with all the items I have ordered. The company was founded in 20019 by Simon Porte Jacquemus. My experience was amazing! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Fabulous Quality and Design! I loved the bag, it's great, and super fast delivery, thank you. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. I would have expected more for that money. I love jacquemus and its style and the quality is on top! I love my bag! Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. So thank you Jacquemus!!! I am disappointed with my purchase as it did not come with a dust bag or any branded packaging. Here are 8 tips for writing great reviews. Pretty things in your Shop Jacquemus is great!!! I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. I will never ever buy anything from them again. About Us (866) 434-3169; Customer Care; Shipping & Returns; Live Chat link opens in a new window operated by . Help us Improve. The return process was perfect and easy! From the package to the product. When it was delivered I wasnt home. Companies can ask for reviews via automatic invitations. 2023 Trustpilot, Inc. All rights reserved. I am in Australia and this is physically impossible. When it was delivered I wasnt home. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. Please enter the details of your request. My order arrived in no time and im super happy! Shop the latest collection of JACQUEMUS clothing and accessories at FWRD with free 2-3 day shipping and returns, 30 day price match guarantee. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Two days later I received my tracking and got my packages. They have no phone to US because they are French based and . At the age of 19, in 2009, he started his own brand after his mother's death and named it . I talked to them on WhatsApp and they answered immediately and said it was still processing but got me a coupon of 100 euros. was ok but the delivery with UPS was HORRIBLE. + Paid training & PTO. They had 150 employees at the beginning of 2022 and now have more than 500. Date of experience: January 24, 2023. Please email us at customercare@mytheresa.com So thank you Jacquemus!!! The order arrived on time and every item came very well packed. Incredible quality, lots of compliments. To find out more, please visit our Privacy Policy. Anyone can write a Trustpilot review. The return process was perfect and easy! 2023 Trustpilot A/S. You are very welcome to get in touch for size and styling advice or with any further questions on your order. Does polene has a us number (really asking :) I know they are more low cost that him but still)? Fabulous Quality and Design! Very clear navigation and easy check out experience. I love your collections every year. Delve into our exclusive selection of designer must-haves. Manage Your Backup Payment Methods. Two weeks went by and I never even received a tracking email. please contact customer service within 60 days of purchase. It comes with a sturdy box, safe for international shipping, the clothes is kept in a dust-bag with a collection sticker gift. The item was shipped very quickly to the Netherlands . The quality of Le Grand Bambino bag is amazing. Customer Service; Wish List; Call Us +1 877 678 9627. customercare@net-a-porter.com. Here's the number, +33 1 42 99 61 70 I had to download Skype to make the call and paid $4 for 400 minutes. The website is very userfriendly, I found everything great. And then I received my scarf .. wonderful. I cannot track my order and furthermore they delay it more than it should alwayss. I was very disappointed with my purchase. The delivery was made very quickly and arrived in very good condition. I also just saw a post on Twitter of Jacquemus himself dancing at a party so Im extra pissed lol. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The order arrived on time and every item came very well packed. It makes sense why someone returned it after removed tag of the item. Thank you very much.I especially loved the packaging- as always :). A real shame because you spend a lot of money on this premium brand. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Take a brief survey about today's visit . Jacquemus for Women SS23 Collection | SSENSE SALE ONLY Gil Rodriguez Gimaguas Girlfriend Collective Giuseppe Zanotti Givenchy Golden Goose Goldsign Goldwin GR10K Gramicci Grape Grlfrnd Gucci Guess Jeans U.S.A. Guidi Haider Ackermann Haight HALFBOY Han Kjobenhavn Hannah Jewett Harlot Hands Harris Wharf London Hatton Labs HAY Helenamanzano Coinbase customer service number. Ordered a bag and returned it. Select a Default Payment Method. Received the order but the box looks like its thrown somewhere. I ended up ordering through the site via paypal. and our Everything beautiful, the beautiful hat, only the way in which it was packaged plus the negligence of UPS caused it to arrive with some wrinkles that look ugly on a new hat and will be difficult to remove since the idea is that it looks round not a side more circular than the other. When it arrived although beautifuly wrapped and packaged I was so disappointed of how small it was. It was my first time buying here online, and it won't be the last.I ordered from Spain and the shipment was so fast.The product arrived in perfect conditions.Love everything about this brand, 100% would recommend! Also the condition of the leather was really bad. On the other hand the packaging experience, delivery and quality of the handbag was 10/10.If they work on their customer service a little bit more, I'm sure they will become a 5 star company. Hope i could get an answer as soon as possible. What we offer: + Competitive hourly rate of $16/hour. The shipping is fast, no custom clearance hassle because everything has been paid and taken care of. Date of experience: January 19, 2023 RM It was it left to sit in the pouring rain. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Find out how we combat fake reviews. Yellow Le Raphia 'Le Petit Panier Soli Cuir' Tote, Brown Le Raphia 'Le Bisou Mousqueton' Bag, Off-White Le Raphia 'Le Bisou Gros Grain' Bag, Purple Le Raphia 'Le Bisou Mousqueton' Bag, Black Le Raphia 'Le Petit Bambino' Coin Pouch, Off-White Le Papier 'La Banane Meunier' Pouch, Brown Le Papier 'Le Grand Chiquito' Top Handle Bag, Purple Le Papier 'Le Sac Rond' Top Handle Bag, Brown Le Papier 'Le Chiquito Moyen' Top Handle Bag, Brown Le Papier 'Le Chiquito Long' Clutch, Brown Le Papier 'Le Bambinou' Shoulder Bag. and the service is great and shipping is fast! 6 more replies. Press J to jump to the feed. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) I spoke to someone(it sounded like these people were working out of their house or something, lots of talking and noise in the background) the customer service rep said that the bag was out of stock when I ordered it but the site did NOT say that, they said they tried to call me(since when does any website, especially one in a different country call a customer?) but I didnt answer, obviously a lie but I didnt want to argue cause I wanted my money back. Also, Simon is on holiday. My experience was amazing! The pants were the perfect color, fit well and well made! Also this is summer and in France, and it is like no mans land, lol its always hard to reach someone during that time. Customer service is good when you are able to connect with them via telephone, mail customer service is not good. The attention of detail with my order was exceptional. It goes against our guidelines to offer incentives for reviews. I love Jacquemus company with its amazing product. Even though the shipping was super fast, the cap i received unfortunately is not properly black. Jacquemus Small Le Porte Azur Leather Crossbody Bag $375.00 ( 1) Free Delivery Jacquemus Le Pitchou Circle Neck Pouch $305.00 Free Delivery Jacquemus La Maille Carozzu Stripe Hooded Oversize Wool Blend Sweater $468.00 (40% off) $780.00 Free Delivery Jacquemus Le Carre Rond Leather Card Holder $400.00 Free Delivery New! I love that it was delivered to me super fast! Here are 8 tips for writing great reviews. By the time I got home it wasnt there. I originally tried to buy a bag on the site and it wasnt going through, like the site was broken. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I started emailing customer service, messaged the customer service Instagram, nothing. Due to this poor customer service, I will not be making any future purchases from this company and will recommend my friends to do the same. Jacquemus But obviously they have some customer service issues at the moment. Verification can help ensure real people write reviews about real companies. The material is great, the fit is great, so pretty. Verification can help ensure real people write reviews about real companies. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. We use dedicated people and clever technology to safeguard our platform. I love that it was delivered to me super fast! Coinbase customer service number. Im a big time jacquemus fan and have been for years. English. I know its a very long time.Im so happy with my purchase thru the original website.Best of luck for all the workers in this lovely brand.Thaaaaaank yooooou!Regrets,Shaikha From Qatar. I could find the contact number only from the cached page found in Google. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. It was packed like a present: in beautiful paper; personal letter; with a package bag and as extra some stickers. Received the order but the box looks like its thrown somewhere. Wonderful treatment,fast shipping,easy tracking and very careful packaging.From my experience I have no objection,I would definitely buy again.They won a spanish client. The rep immediately refunded me and I received an email with confirmation of the refund, funny enough, they replied to my email I originally sent to them requesting an update on tracking. Customer Service Representative REMOTE (US) SERVICE DELIVERY WORK AT HOME (US) FULL TIME SupportNinja is a new kind of BPO. We also ensure all reviews are published without moderation. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. - Reliable internet access for 4-hour periods of time. Call us on 1 877 799 0627 from the United States, or +44 330 022 5701 internationally. Free shipping on full-price orders over $100 USD and other orders over $300 USD. Simon talked about it and said they had big problems in may June but I think its resolving. Wonderful experience, I love my product!!!! My order arrived in no time and im super happy! Fabulous Quality and Design! They sent my address wrong to UPS, told me it was my fault! Shop and view the latest Womenswear, Menswear, Shoes and Accessories Collections from the official JACQUEMUS website. Thoroughly of-the-moment and full of personality, Jacquemus (a nod to the designer's mother's maiden name) approaches modernist French womenswear with an eye for deconstruction and an optimistic spirit. ;). and the service is great and shipping is fast! I live in London and need to send back my order but your instructions dont say that a proforma invoice should be attached to the outside of the box. I ordered the Grand Bambino bag. I recommend shopping at Jacquemus. All rights reserved. Privacy Policy Sizing is great, the quality is superb and I will certainly reorder from the website. The packaging, payment, etc. My experience was amazing! It was left on my porch in the pouring rain for two days. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. They also gave me. It goes against our guidelines to offer incentives for reviews. This is unacceptable. Will definitely order again! I would prefer of having the option to select a cheaper option and wouldnt mind waiting a bit longer to get it. Register to save your wishlist and stay updated on must-have pieces. The return process was perfect and easy! I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. designers to increase customer base. Tag of the item was already taken off and placed inside of the side pocket. The delivery was made very quickly and arrived in very good condition. Overnight shipping is available for $20. What should i do. Bright primary and pastel colors and inventive geometric cuts feature in the label's signature asymmetric crop tops, oversized trousers and overcoats, colorblocked knits, and futuristically shaped dresses. Anyone can write a Trustpilot review. The website is very userfriendly, I found everything great. After 60 days, we will attempt to assist with repairs and/or obtaining . Quality is great! Received the order but the box looks like its thrown somewhere. Anyone can write a Trustpilot review. We also ensure all reviews are published without moderation. It was it left to sit in the pouring rain. I am very happy with my purchase! All rights reserved. Very happy with what I ordered, the packaging was cute, love the stickers and little thank you card, also the fact that not only do bags get dust bags, but clothing pieces do as well! Everything was amazing. It was it left to sit in the pouring rain. It goes against our guidelines to offer incentives for reviews. Jacquemus customer services told me they have to wait for a UPS investigation which closed as delivered despite them admitting they had no proof of it being delivered, so Jacquemus wont help. Coinbase customer support number is online now. Also the shipping although very fast had a high price. But it didnt have any dimensions or photos with a model holding it in order for us to understand its size. With my coupon I ordered jeans and they were send in two days, received three days later. The order arrived on time and every item came very well packed. We use dedicated people and clever technology to safeguard our platform. Kendall's Edit; . Thank you for the fast delivery. Our native-speaking Customer Care team is available 24/7 to support you. He can take a holiday, like my boss goes five times a year wherever and if there is a problem while he is away I have to make it right, and not blame him. From the package to the product. Training hours:8 hour shift btw 8am -6pm in your local time zone, no PTO allowed. A little bit sad, that you cant reservate an item for a period of time when you adding it on cart, because someone can just be faster then you and get it before you do. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Date of experience: 19 January 2023 MO But except that, everything was very good. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! I ordered the wrong size and had to return the item. Easy to arrange refunds etc. Sizing is great, the quality is superb and I will certainly reorder from the website. There wasnt add a box for the purse. I love your website design, I love your brand. To find out more and learn how to opt out, please visit our Love the quality & style of the hat & quick delivery! I loooooooooved the bag its so pretty in real life.Im so lucky that I finely got what I want and I was looking thru your brand online I found some bags In Neiman marcus, but unfortunately they deliver a preorder and I receive it on August!!!