Just follow the simple steps to make the tickets officially yours. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. and need to send them to a friend, transfer the tickets through your AXS account. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. When I sell tickets, do I have to deal with the buyer? When your tickets sell, youll receive an email informing you of the sale. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). I purchased tickets for a concert back in February. Most mobile transfer tickets will not be immediately available. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Was wondering if you had any update on how yours is going? Select the tickets to transfer and enter the recipient's information. Help us improve this article with your feedback. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Remember, your friends can always transfer tickets back to you. The tickets will be delivered to the buyer automatically. Select the tickets to transfer and enter the recipient's information. On the review page, click the Transfer button to send the tickets. i spent the next 2 hours trying to get the axs app to work and get my tickets. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Before following any of the steps below, make sure you download the Official Houston Rockets App! As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. Have been on hold 3+ hrs. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) You should see something to transfer. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Can I have multiple tickets on one phone? There has to be some way, right. How do I use the Rockets App to enter the building? Cookie Notice AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. I bought two tickets to a New York Islanders game at Nassau Coliseum. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. All Rights Reserved. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Go into the app, look at the ticket. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Youll be able to transfer money to your bank from your account on AXS.com. Here's how it works: Click the Transfer button next to the event in your AXS account. Follow the steps below to access the tickets: Did you find it helpful? Transfer tickets to friends (for select events). Stub hub sent my hockey tickets for a las vegas game to axs. On the Review page, click the List Tickets button to finish. AXS Mobile ID allows you to manage . Did you find it helpful? So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Can seats be transferred to someone who doesnt have an AXS account? Yes Cookie Notice The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. Theyll also need to get the AXS app. Site Map | Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Terms of Service | Privacy Policy | [deleted] 1 yr. ago. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. | On the review page, click the Transfer button to send the tickets. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. No. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Click the Transfer button next to the event in your AXS account. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. For more information, please see our Reddit and its partners use cookies and similar technologies to provide you with a better experience. Select the tickets to sell, and then set your price and selling options. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Overall, disappointing, but fair. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Yes I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Browse your upcoming events and tap the ticket icon for the game or event you would. Third-Party Resale Tickets: Everything You Need to Know. Theyll also need to get the AXS app. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. Apparently it is actually AXS? Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. And you're done! Did you find it helpful? There is no fee for transferring seats and you are allowed unlimited transfers. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). What is transfer? Bought tickets for a group? AXS tickets are delivered to AXS accounts within 24-48 hours of the event . Tickets Seat numbers it lists 13-16 ? In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. They should be able to tell you if the tickets are active. They said they would get in contact with the seller and have the tickets transferred over. When your tickets sell, youll receive an email informing you of the sale. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. If you do not currently have an AXS account you will be instructed to create one during your purchase. Use of this website signifies your agreement to our. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. 2021 Vivid Seats Ltd. All rights reserved. Then when it sells and you are paid, you transfer it using the app. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Use the same email you use on StubHub. No. Select the tickets to transfer and enter the recipients information. Click the 'Transfer' button and your guest will receive a notification via . For more information, please see our (*If you can't remember your password, tap. SOLD TICKETS VIA AXS. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. i had the exact same problem. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. What if my guests arrive at different times? Help us improve this article with your feedback. What is AXS Official Resale and where do the tickets come from? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Press J to jump to the feed. and our Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Copyright I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. Its up to the promoter, artist, or team if you can sell tickets or not. Thanks! We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. After logging into the app, verify the tickets are available in the app. Danielle is the author of this solution article. Transferring Tickets. If your friend already has an AXS account, the tickets will be transferred instantaneously. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Why did the venue decide to use AXS Mobile ID? Select the ticket/seat you want to transfer and then enter the recipient's name and email address. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Nope. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. If available, youll see the option to get tickets with AXS Official Resale on the event page. The gig has not been cancelled we just chose not to go. A full-service national event ticket marketplace. Sorry we couldn't be helpful. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. How do I transfer AXS Mobile ID? We are changing the way you register and sign-in to the StubHub Community. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Select the seats you would like to send. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Create an account to follow your favorite communities and start taking part in conversations. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. I have a problem with AXS Tickets Are you having issues? All Rights Reserved. Tap Tickets Tab (pull down on the screen to refresh if necessary). Hey guys, I just joined this group so if this isnt allowed lmk. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. Your guests will need to create an AXS account to receive tickets. Do you know what number you used to contact AXS? Tix originally purchased Spring 2020, was postponed until today 7/31/21. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. AXS Mobile ID allows for convenience, flexibility and security. When its time for the event, they can open the app to show their tickets on their phone. This will bring you to the page to confirm the correct email associated with the order. Sign into your AXS Account and click Listings. Why did the venue decide to use AXS Mobile ID? After that, the tickets will be theirs to use with the AXS app. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. I followed the directions of creating a AXS account via the email address that they sent me the email. | To login, use the same email address you used when purchasing your tickets. What are my options here? Click yes, retract now.And youre done! Your tickets will no longer be listed for others to buy. Review listing information and choose Credit Card for payout. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Flew in for this show. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. Yep! AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Yes No Still Need Help? When its time for the event, they can open the app to show their tickets on their phone. On the review page, click the Transfer button to send the tickets. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. may not be valid. Can I still use a ticket after I have transferred or shared it with someone else? Many fans find it best to TRANSFER the seats to their guests prior to the event. Step 1: Download and Login into MLB Ballpark App. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. You've been successfully subscribed - thanks! AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. AXS Mobile ID allows for convenience, flexibility and security. At this point, you should see your tickets in the MLB Ballpark app. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." You also have the option of transferring and listing your tickets for sale prior to the event. AXS Mobile ID tickets are digital and cannot be printed for venue entry. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Ability to transfer and/or sell tickets varies by show and is subject to change. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. How will I know if my transfer was successful? If you do not currently have an AXS account you will be instructed to create one during your purchase. If your friend already has an AXS account, the tickets will be transferred instantaneously. You may also review your transfers and purchase history at AXS.com. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! No. I purchased 2 tickets through stubhub January 2020. Customer service all the way to your seat, 2000-2022 StubHub. and our Upcoming. After completing the account information, you may buy, sell or manage any seats in your account. If you see a Sell button next to your tickets in your account, you can sell them! AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. How will I know if my transfer was successful? All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Privacy Policy. The game is in 36 hours. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. The tickets will be delivered to the buyer automatically. Just follow the simple steps to make the tickets officially yours. Are screenshots of the barcode valid for entry? From everyone at Vivid Seats, we hope you enjoy your event! Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Anyone have success getting something similar resolved day of show? Many fans find it best to TRANSFER the seats to their guests prior to the event. it must be some garage shop with three programmers. Tap the gameyou are attending tap View All to see more games. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Enter the recipients first name, last name and email address, or select from a list of. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Theyll just have to create an AXS account to claim their tickets. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. No paper tickets required. Use the same email you use on StubHub. Yes Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). On the Review page, click the List Tickets button to finish. Here we are. Lindsay is the author of this solution article. StubHub told me to call AXS and let them know this was due to the show being postponed. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Yep! Click the Transfer button next to the event in your AXS account. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Flew in for this show. Its up to you! It depends. There is no fee for transferring seats and you are allowed unlimited transfers. Your tickets will no longer be listed for others to buy. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Show the tickets on your phone for everyone in your group. Updated a few days later TL;DR: Call the merchant that issued the tickets. The Rockets App is free to download and available in the App Store or the Google Play Store. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Does anyone know how to do it through axs?? Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. When listing tickets, you decide how long your listing will be available for others to buy. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. You will enter your community username and new password and done! Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Help us improve this article with your feedback. Sign into your AXS Account and click Listings. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. If they already have an AXS account set up the tickets will go in their account automatically. I was never able to get ahold of SH again. Otherwise you have until your friend creates an account to cancel the transfer. Privacy Policy. Theyll just have to create an AXS account to claim their tickets. The game is in 36 hours. Then your friends can get in with their own phones using the AXS app. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I tried calling axs.nobody was home. After the switch, you will enter the email address you use to access the community in order to reset your password. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? Otherwise you have until your friend creates an account to cancel the transfer. Press question mark to learn the rest of the keyboard shortcuts. AXS handles payment and delivery so buyers and sellers never interact with each other. Bought tickets for a group? If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Never. When fans have tickets they cant use, they list them for other fans to buy. i will not book anything on stub hub as a result. Tap View to access the barcode and scan in for entry. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. Open the AXS app Sign in or create an AXS account. Its up to the promoter, artist, or team if you can sell tickets or not. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. OR. If you do not currently have an AXS account you will be instructed to create one during your purchase. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Its up to you! Show the ticket in the App at the entrance and get them scanned to enter. They assured me that the tickets would be transfered once they got ahold of the seller. You may also review your transfers and purchase history at AXS.com. Open the App and sign in to see your tickets. It depends. As an event draws closer, venues generate the barcodes for each ticket. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Show the ticket in the App at the entrance and get them scanned to enter. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Is there any way to get any assistance? Remember, your friends can always transfer tickets back to you. All rights reserved. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Have screenshots and stuff with timestamps to also prove this is a thing. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. why the hell can they just not send you the tickets in an email, as an option? The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. When I buy tickets, do I have to deal with the seller? On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. Click the Sell button next to the event in your AXS Account. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. The Fox Theater Foundation. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email).