Through Pentair Home app, you will receive alerts and status reports about your Pentair Pentek Intellidrive. From our residential and commercial water solutions, to industrial water management and everything in between, Pentair is focused on smart, sustainable water solutions that help our planet and people thrive. Do NOTattempt any internal adjustments inside the heater. ChemCheck uses an electrical pH sensor. Skip to page content. The alarm must be turned off on the softeners control panel. Repair suction air leaks, grease pump lid o-ring. For Mac, Download ScreenLogic Connect for Mac Computers (Mac OS versions 10.8 and higher), When prompted, click Desktop to save the file on your desktop. Pool is heating very slowly. If your product allows for remote monitoring, and this was not set up in your Pentair Home app upon installation, you can search for a professional in your area to request monitoring of the product. modern black headboard, king how to unclog ac drain line in apartment pentair communication to discovery service failed michelin agilis crossclimate 215/65 r16 What about the historical data from my previous softener? Rio Bravo, Inc. Then select Remote Monitoring and then select a local pool professional and request remote monitoring. Use the Global Discovery Service to find which environments the user of your application can access. Sea summo mazim ex, ea errem eleifend definitionem vim. Can I use the app? Call dealer or factory for advice before attempting to replace parts. Get it Mar 6 - 9. . How often does my ChemCheck take a reading? We're here to help with any of your product inquiries. Assuming the required electrical connections are good, the fault isn't caused by a programming error, and you're trying to control the valve or aux circuit at the outdoor panel (and not using screenlogic or a remote), you may just have a blown relay driver chip these are cheap and easy to replace. If ScreenLogic runs on the device, bring up the keyboard and type CTRL-Q to close. Adjust all plumbing valves. 4.9 13 product ratings. With water flowing, check resistance of water pressure switch, if open, replace switch. Remote monitoring by a professional is a functionality available to residential customers on select Pentair connected products. Before you enroll devices or upgrade Secure Hub, consider enabling certificate pinning. while locating io.airlift.discovery.client.ServiceSelectorFactory for parameter 0 at io.airlift.discovery.client.ServiceSelectorProvider.setServiceSelectorFactory (ServiceSelectorProvider.java:49) at io.airlift.event.client.HttpEventModule.configure (HttpEventModule.java:42) Caused by: java.lang.RuntimeException: Everything connects to a single data bus - I'll call it a "comm bus" - and one bad device can foul up communication for everybody else. When prompted, click Desktop to save the file on your computer. The firmware version can be found on the label side of the protocol adapter. Pentair uses the MC9S12A derivative which is basically an HC12 with some performance enhancements. PENTAIRPRO.COM DOES NOT EXIST. Register the Pentair Pentek Tri-Larm unit online, How long other appliances have been without power, Pair your mobile device using Pentair Home app via wifi connection, Register the Pentair Pentek Well Defender unit online. Spa pump is not running. The water softener cannot be connected to the 5GHz frequency. The Color Sync Controller allows you to change your pool lighting via the direct control panel or from anywhere using the Pentair Home app. Why is the Connected Salt Level Sensor using bothBluetooth wireless technology and WiFi? Verify the e-mail that you have listed on the account, Check your junk or spam folder for the e-mail. Replace Contactor. Call dealer or factory for advice before attempting to replace parts. Click CONTINUE on both the INSTALLATION and the Bluetooth wireless technology PAIRING screens. Call dealer or factory for advice before attempting to replace parts. Clogged filter pump impeller. Pool Parts. Replace filter. Repair suction air leaks. This means service endpoint addresses change as the service moves to nodes with different IP addresses, and may open on different ports if the service uses a dynamically selected port. All units In Service remain in the In Service position. Replace Control Board. Yes, Pentek Tri-Larm alerts you if your power goes out. too cold. The following problems can be caused by faulty communication: I am frequently asked if the firmware on a particular Easytouch system can be updated so that a particular fix or feature can be taken advantage of. 2021 Pentair. $64.69. Your Malfunctioning Defrost Thermistor. Your water softener is connected to the Pentair Home and Pentair Pro apps, which are ready to accept additional Pentair Connected devices as they become available. Automatic pool vacuum causing restriction. Traditionally, service discovery helps reduce configuration efforts by users who are presented with compatible resources, such as a bluetooth-enabled printer or server. The Wireless Link has the Pwr light on green solid and the tx light is beeping yellow (like always) Alexa seems to recognize the "open pentair" command and will accept commands like "turn off pool light" but then nothing happens. Replace filter. With approximately 120 locations in 25 countries and 9,500 employees, we believe that the future of water depends on us. No dealers found. How does the Color Sync Controllers twilight mode work? Why do I have to wait 5 minutes after pressing the button for a reading? Low water flow when switched to spa mode or the control is not in spa mode. 1. 1. There is a plug in version that will plug into any 120V outlet available on your pool pad and there is a battery operated version that includes a rechargable battery if there is not an available outlet. Connected to Relay Server. Fault Condition: HIGH WATER TEMP Alarm:Watertemperature above 108F. Youll be able to get notified via Pentair Home app and make informed decisions about your homes water system. Check your junk or spam folder for the e-mail. You have questions, we have answers! Improper plumbing valve settings. Possible malfunctioning of the internal low refrigerant pressure switch. 2. Control Board Failure. How Do I Reconnect, I Can't Locate the Screenlogic Program on My PDA - How Do I Install It, What Is the First Thing I Should Do with the Digital Tablet or PDA, Why Doesn't the Digital Tablet or PDA Come Charged so that I Can Turn It on Right Away, Do I Need to Load any Software to Get Started, Is There Anything I Should NOT Do with the Device While I am Learning to Use It, Is There Anything I Need to Assemble before I Turn It on, How Do I Begin to Use the Digital Tablet and In-Wall Touch Screen Immediately, I Changed My Mind Immediately after Recovering from, Why Is It that the Suspend Button Appears Nonresponsive, The Tablet Comes with Protective Rubber Grip Handles and a Shoulder Strap - What Do They Offer and How Do I Use Them, The Tablet Comes with a Desktop Cradle - What Are Its Functions, The Wireless Router that Came with My Screenlogic Kit Does Not Reliably Reach the Area Where I Primarily Use My Tablet And/Or PDA, Homelogic Management and Control Solution, Adapter Pentair ScreenLogic BB-HCM311A User And Installation Manual, PDA Pentair IntelliTouch PDA Quick Start Manual, Control Systems Pentair INTELLITOUCH User Manual, Control Systems Pentair IntelliCenter User Manual, Control Systems Pentair IntelliCenter Installation Manual, Control Systems Pentair SCREENLOGIC INTERFACE Installation Manual, Control Systems Pentair EasyTouch Appliance Upgrade Manual, Control Systems Pentair EasyTouch PL4 User Manual, Control Systems Pentair Pool and Spa Control System SunTouch Installation And User Manual, Control Systems Pentair EASYTOUCH 8 User Manual, Control Systems Pentair SUNTOUCH Installation And User Manual, Control Systems Pentair EASYTOUCH PL4 Installation Manual, Control Systems Pentair EasyTouch 8 and 4 Installation Manual, Control Systems Pentair EasyTouch Pool/Spa Control System LX-100EZ Installation And Owner's Manual, Page 14: Intellitouch Screenlogic In Your Home, Page 15: Intellitouch Screenlogic Interface Kits, Page 18: Personal Digital Assistant (Pda) Description, Page 23: Using Your Screenlogic Interface, Page 24: Low Battery Condition (Tablet And Pda), Page 27: Screenlogic Location Requirements, Page 29: Wireless Router And Protocol Adapter With Existing Indoor Control Panel, Page 30: Adding A Wireless Extender Wall-Plug For Large Homes/Properties, Page 31: Connecting Without Broadband Internet Access, Page 32: Connecting To Your Home Network With Broadband Access, Page 35: Connecting To The Personality Board, Page 37: Start Up The Intellitouch Screenlogic System For The First Time, Page 40: Accessing Intellitouch Screenlogic Configuration Program, Page 42: Screenlogic Configuration And Maintenance Screen, Page 44: Changing The Display To Show Fahrenheit To Celsius, Page 48: Assign A Circuit Name And Function, Page 51: Creating A Feature Circuit Macro, Page 52: Creating Custom Names For Auxiliary Circuits, Page 53: Configure Other Equipment (Step 3 Of 5), Page 54: Configuring Valve Actuators (Controlled By Aux Or Feature Circuit), Page 57: Setup Solar Equipment And Heat Pump Options, Page 59: Configure Intelliflo (Step 4 Of 5), Page 63: Configure Is10 Spa-Side Remote (Step 5 Of 5), Page 64: Configure Is4, Is10, And Qt4 Quicktouch, Page 69: Configuring Pool And Spa Heating System Options, Page 70: Change The Pool And Spa Temperature, Page 74: Lights Screen: Configure Set Colors Tab (Color Set), Page 84: Setting The Egg Timer (Count Down), Page 88: Chlorinator Status And Controls Screen, Page 89: Intelliflo Status And Intelliflo Controls Screen, Page 91: Intelliflo Status And Intelliflo 4X160 Controls Screen, Page 93: Frequently Asked Questions (Faqs) And Troubleshooting, Page 95: How Do I Exit The Screenlogic Program While Using The Tablet Or In-Wall Touch Screen, Page 96: My Tablet And/Or Pda Lost The Wireless Connection To The Screenlogic Wireless Router Or Range Extender. Yes, Pentek Tri-Larm is compatible with other Pentair connected smart devices: How will Pentek Tri-Larm remote monitoring help me and my family? All the pre-requisites were met before I finally pressed the "Discovery" button on the collector VM. DNS name or less frequently IP) of such a load balancer is a much more stable piece of information. Plug your pumps cord into the top outlet of the Sump Controller. Low refrigerant in system. The 2.4GHz frequency was intentionally chosen for this product because it has a longer range that is better suited for basements, outdoors, etc., whereas 5GHz is designed for shorter distances. Unplug your existing sump pump from wall outlet. Connected. An Easytouch remote will show "Auto" in the top left if it connected, or "No-Comm" if it can't talk to the outdoor panel as mentioned above, this can be a radio problem OR an RS-485 problem. Should have 120 volts to ground and 240 volts across power legs. This sensor is more accurate and less succeptible to errors than some other test methods. Pool is not getting up to temperature. Select your home WiFi account, add your home WiFi password and press CONTINUE. It ran for an hour and failed saying "Discovery Service Failed. Gurumandala > News > Uncategorized > pentair communication to discovery service failed. . Communication issues are among the most common problems people run into with their Pentair pool equipment. Faulty Fan Relay. Read the entire . Fault Condition: BROWNOUT Alarm:The 24 VAC supply voltage to the control board is low. The Color Sync Controller allows you to set your lights to automatically turn on at twilight. Our Pentair Home app experts have rounded up the most pressing questions from water enthusiasts just like you. When a request is sent, you will receive a notification on your Pentair Pro app account. Customizable options include a full-pool cleaning cycle or a spot cleaning for stubborn areas. Do NOTattempt to adjust or service without consulting your dealer, professional pool or air conditioning contractor. Youll know: How many users can I have on one How to setup my device for mobile access? 1. Suction leak allowing air into the water flow. A battery backup unit (BBU) sump pump is a secondary sump pump powered by a 12V deep cycle battery that automatically protects your basement if power goes out, or if the primary sump pump fails. Use a pool cover. Simply open the app, select your desired cleaning cycle and the Prowler 930W takes care of the rest. ChemCheck uses a probe that measures water parameters electrically, currenly free chlorine can only be measured chemically. Please try another location. Yes, all products on the Link2O app are moving to the Pentair Home app. Get the support you need and the tools you crave for all your Pentair products. If bad, replace thermistor. My ChemCheck is telling me that there is no flow, but my pump is on. Press the Mode Button and the Mode Light will blink blue. How will Pentek Defender help protect my home water system while Im away? No dealers found. Remote monitoring by your business through the homeowners app (Pentair Home). Here is what Im seeing. Pentair Pentek Defender will trigger smart pump shutoff when potentially damaging conditions are detected (dry well, pressure tank failure or pump blockages). Call the factory for advice. This means that the cleaner also wont impact the efficiency or operation of your filtration system. Check your junk or spam folder for the e-mail. The Pentair Home range of products includes connected water devices that help ensure a continuous flow of softened water, protect your home from leaks and flooding, and control your swimming pool system and water chemistry. The support and tools you need to get the most out of your Pentair products. Simply connect IntelliConnect to your home WiFi network, download the app, add your equipment and start scheduling your desired routines. This will place the pump in the running schedules mode. Gather server utilization and network connection data to create a detailed migration plan. Academic Libraries. Additionally, the pump comes with optional built-in automation that allows you to control up to two other pool devices. Pentair Manuals Control Systems Intellitouch ScreenLogic User manual Pentair Intellitouch ScreenLogic User Manual Pentairwater pool and spa intellitouch screenlogic user's guide Also See for Intellitouch ScreenLogic: User and installation manual (16 pages) , Quick start manual (4 pages) , Quick start manual (4 pages) 1 2 Table Of Contents 3 4 5 6 7 Unit power is ON, and Set Temperature is above Actual. Pentair remote would only connect locally, but not REMOTE - FIXED! I moved and took my Connected Salt Level Sensor with me. However, at this time, Pentair Home and Pentair Pro are not integrated with other smart home devices, or connected via voice with at home assistants like Alexa or Google Home. The Prowler 930W uses a powerful, high-speed scrubbing brush to clean all surfaces of your pool. Only one device is supposed to "talk" on the bus at any given time but all devices can listen. Control Board Failure. In the App, go to the Pentair dashboard, then press ADD A DEVICE. If good, replace control board. For example, when dirt or debris loads into a filter between cleanings, the pump will sense a reduction in flow due to a higher restriction in the flow path because of the presence of that dirt or debris. What are the different operation modes of the IntelliFlo3 VSF pool pump? In both Screenlogic app and SLConfig I CAN connect through remote adaptor connection. Yes you can add (or remove) installers to your account via thePentair Pro Web app. Remote connection authorized. Possible Cause: Bad Thermistor or bad control board. Call your dealer for advice. You will have the option to:Contact the Customer,Accept Request,orDeny Request. Supply voltage should be between 208 and 260 volts. Replace Compressor. Offline status may interrupt notifications and data exchange between the sensor and the app. If you receive a request, you can choose to contact the homeowner to learn more, accept or deny the request. Outside air temp. Be sure that your home router is 2.4 GHz. 1. Traditional test kits measure the amount of sanitizer in water, but not necessarily its effectiveness. Please type an address. There are two options to power your ChemCheck. Fan is NOT Turning. How do I locate a professional to help me with my connected product? Pair your mobile device using Pentair Home app via wifi connection. Im having problems connecting my product to the Pentair Home app. An admin is the primary account holder (normally the business owner or office manager). (37 pages) Control Unit Pentair FLECK 2510 Service Manual. Blinking blue =Sensor is ready to be paired with your device via Bluetooth wireless technology Other persons in your household can use the same email address and password to access the account. When I . Event ID: 7000. Check resistance of switch, if open, replace switch. If this is not done, the readings will be inaccurate. Home > Automatic Pool Controls >. The server-side discovery pattern has several benefits and drawbacks. Hello friends, if you're trying to install the WD Discovery software and you're getting stuck with a message saying "Installation failed", there's no need to. Why do I get text messages but no email messages? Faulty Fan Motor. Connecting to Relay Server at 65.18.193.192:7576. Why is this device beneficial for me and my family? The Prowler 930W is designed to clean inground pools. How to solve this error? The Pentair Home range of products includes connected water devices that help ensure a continuous flow of softened water, protect your home from leaks and flooding, and control your swimming pool system and water chemistry. What's the deal with Easytouch versions 1 and 2? On theLog Inscreen tapSign Upto create a new account. 2012 - b. Do I need an electrician to install my ChemCheck? Please ensure that the protocol adapter has been updated before proceeding with these steps. Note:Turn off power to unit prior to attempting service or repair. Check the fan blade and make sure it is not slipping or broken. Go to this URL in the browser for the first file. First, a smidge of background the Easytouch (and Intellitouch and Suntouch) equipment uses the Motorola 68HC12 family of microcontrollers, now made by Freescale. Nov 25, 2021. pentair communication to discovery service failed. On Intellitouch units, Pressing the Heat button initiates a communication with the outdoor panel to retrieve the heat settings. Choose to save the file to the NandFlash directory on the in-wall: After the third file downloads, double-tap on the MINIPAD.EXE file, and it will launch the new ScreenLogic interface. The checkmk machine did not contact the server with the 6556 service. Replace Capacitor, Replace Fan motor. Heat exchanger clogged with debris. Heat exchanger clogged with debris. historical softener data (from previous softener) will be retained. Can I download and use the Pentair Home app and range of connected products if I live outside of the U.S.? The Connected Salt Level Sensor will communicate with the Pentair Home app using the WiFi connection thereafter. All indicated Pentair trademarks and logos are property of Pentair. Found system at 108.66.190.152:80. Does the Pentair Home app or range of connected products work with a smart home system (i.e. . Why is my pump not running when its supposed to be running? Tap the check box to agree to the Terms of Service. Will IntelliConnect alert me of potential issues with my pool and equipment? Watch thishow-to videofor a step by step walkthrough. There are three modes of operation: manual, timer, and schedule. You can have only one email address with an associated password on your account. Customer reviews and photos may be available to help you make the right purchase decision! Repair suction air leaks, grease pump lid o-ring. It is one of the most common types, often used during presentations, video conferences and phone calls, meetings and one-on-one conversations. See all 12. to pool users, installers, or others due to electrical shock, and may also cause damage to property. For aboveground pool applications, explore the other robotic cleaners in the Prowler family. In addition to making it easy to automate your pool schedule, the IntelliConnect Pool Control and Monitoring System also provides you with information on your equipments performance. Recharge with appropriate nameplate charge. 632 followers . Im an independent dealer but not currently enrolled in a Pentair Partners program. with the AWS Free Tier. manage employee service awards program. Adjust all plumbing valves. I received a notification on my Pentair Link2O app that my connected product is moving to the Pentair Home app. Residential customers have the option, via the Pentair Home app, to find a service provider in their area who is enrolled in a Pentair Partner program. Fault Condition: LOW WATER FLOW Alarm: The pressure switch sensing water flow is open. There is a blue plunger inside the clear jar on your ChemCheck. Water circulation pump not on. Adjust all plumbing valves. Once WiFi connection has been restored, your Pentair Home app will automatically reconnect the sensor. Venturi air inlets are open. Your notification settings are likely set to text but not email. Launch the Internet Explorer browser from the Desktop. Click hereto learn more about becoming a Pentair Partner. If your system shows Offline, it means that your system has been disconnected from WiFi for over 60 minutes. 2. Insufficient supply voltage to the heat pump. Call Us Nationwide: 1-800-741-9956. . The following problems can be caused by faulty communication: pressing a button on a remote or indoor controller does nothing an Intelliflo pump won't run the schedule screenlogic can't control the system Choose the device (name will always start with the letter PNR). What kind of alerts will I receive about my Pentek Intellidrive? Press CONTINUE on your phone when prompted. The fan is obstructed, low air flow. Why do I need to wait 24 hours after installing my ChemCheck to calibrate and use it? Turn on Bluetooth on your wireless device and press the Mode button on the IntelliSync unit. If you have a need for connecting to older systems with your newly installed copy of ScreenLogic Connect, you may have problems unless you run the compatibility update below. It is cold outside. For adjustable TXVs open adjustable valve, it may remove the debris and set it back to original position. No dealers found. Pentair don't advertise the Easytouch systems as a 1 or a 2 but they are currently on their second hardware revision. The fast availability of high-quality original spare parts provides maximum system availability. Your spa thermometer is not reading the correct temperature. How do I remotely monitor a customers connected Pentair product? Discharge air is accumulating and being drawn back through the outer air coil. Possible Compressor's internal relief valve or overload protection device is faulty. Replace either one if it is faulty. All devices on the system are connected to a data "bus", which basically means that the "A" wires from all devices are connected together and the "B" wires from all devices are connected together. With a wealth of experience in CO 2 systems in the brewing, beverage, and selected niche markets, Pentair has gathered extensive know-how in the intricacies of servicing and maintaining CO2 plants. Call the factory for advice. Heat pump troubleshooting guide for Pentair pool heaters. Connection timed out", My aux circuits (or valves) stopped working!! Automatic pool vacuum causing restrictionReclaim charge. Step 1: Update Your Protocol Adapter Step 2: Update Your Interface (s) Step 3: Compatibility Update ScreenLogic2 Update Instructions LATEST VERSION: BUILD 5.2.738, POSTED 3/26/19 Follow the instructions below to update your ScreenLogic2 System First, update the Protocol adapter for all systems, as explained in Step 1. Fault Condition: LOW WATER TEMP Alarm: Watertemperature below 40F. The probe needs time to acclimate and adjust to your pool water. Verify the e-mail address that you have listed on the account. Other persons in your household can use the same email address and password to access your account on other devices. In addition to such user account level security measures, Pentair has structured the backend architecture to identify security threats and limit exposure. Set pool pump timer longer. Not sure if this is the right board, but needing some help. Watch the best real-life shows from your favorite TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and many more - plus catch exciting, can't-miss Originals and exclusives . How do I find a dealer or store that sells Pentair connected products? These are not an indication of performance or comparison to other water softeners. pool/pentair-521107-upgrade-kit/131140, EasyTouch Pool & Spa 8 function & Pentair Screenlogic Interface & Wireless Connection kit for EasyTouch & Intellitouch Control Systems. The transceiver cards use the 915mHz ISM band you can scan this with a software radio (SDR). Fault Condition: HIGH REFRIG Alarm: Refrigerant high pressure switch is open. If (1) does not work, recover the charge, remove bulb from SL, unscrew TXV head, shake it, if rattles, replace head (PN KT-45-ZGA), if not, replace TXV and filter dryer and charge appropriately. First, youll need to set up your IntelliFlo3 VSF pool pump in the Pentair Home app if you dont already have it. ServiceNow Discovery supports Loading. Possible Cause: 1. This one account can be used across multiple devices. Pentair 930/920/910 Active Brush, 360345 Used On Kreepy Krauly Prowler 930 Automatic Pool Cleaners Kreepy Krauly Prowler 920 Cleaners Kreepy Krauly Prowler 910 Cleaners. No Alarms. Suction leak allowing air into the water flow. If ice forms on the outer coil, shut the heater off and allow ice to thaw. Please refer to the instruction manual for more information. Bad refrigerant low pressure switch. Spas Supplies. Can my employees / installers access my Pentair Pro app account? ScreenLogic Connect interface software for PC and Mac. If not, manually enter the address. Possible Cause: 1. Setting the switch to close at too low of a flow can damage the. Intelliflo / intellipro to intellitouch communication cable (pentair - 350122) $99.99. Page 34 34 Fleck 3200 NXT. ChemCheck uses ORP, which is a measure of the effectiveness of your santizer. Schools. Click Dependenciesand select Eureka Serverfor the service application and Eureka Serverand Eureka Discovery Clientfor the client application.