an Eligible Vehicle) which are registered on the Department of Transports National Vehicle Database File (NVDF).6.2The registered owner of an Eligible Vehicle may be required to submit evidence of the vehicles eligibility when seeking to apply for the scheme.6.3 Under the Scheme account holders will receive refunds in accordance with the published Scheme rules6.4The Scheme Rules set out the overall limitations contemplated by the Scheme, including the fact that the Scheme is subject to review by the Minister for Transport Tourism and Sports who may vary certain aspects of the Scheme from time to time, including in relation to the Annual Maximum Eligible ETC Limit.6.5Customers should note that the Scheme Rules specify that an Annual Maximum Eligible ETC Limit is to be applied per Eligible Vehicle regardless of which Tag Service Provider you have an account with.6.6Refunds will be credited to the Account associated with the electric vehicle Tag where there is a valid tag transaction made by the Eligible Vehicle. Select your preferred refund method from the drop down menu should you close your account with a positive balance. Sign in to ROS. We are aware of suspicious text messages claiming to be from eFlow. With SEPA, these are replaced by International Bank Account Number (IBANs) and Bank Identifier Codes (BICs). To reset your password, you will need your username. Country availability. You will be told to add a valid payment method, click ok and login in to your eflow account. Name changed due to Marriage or Divorce Basically I have had a direct debit account with Eflow for years, because of the way their direct debit schedule works I have often been caught out with not having the funds in my account and the account being suspended. If you register for an eFlow M50 Post pay or Pre pay account, the following payment methods will be accepted on your account: If a payment request fails, we will notify you in writing (either by email or letter, depending on your preferred correspondence method). If your account is closed or pending close, you will not be able to log in to eFlow.ie. To remove a payment method from your eFlow account: If you wish to set another payment method on your account as your primary payment method, you must: If you have a Post pay account, you can make a one-off payment for transactions/journeys against your outstanding balance by clicking the Pay Outstanding option in the Account Overview section. This feature is located under the Statements and Payments section on the account overview page. You will get these numbers from your bank statements or you can go to the Banking and Payments Federation Ireland to help you generate the details you require. Any balance remaining will be taken in the normal automated payment process. 2. the Account Start-up Balance for each Pre pay Account is forty euro (40.00) for each Registered Account; you are responsible for maintaining at all times the Minimum Balance in such Pre pay Account; when you incur a liability to eFlow in accordance with this Agreement, eFlow shall deduct (and you hereby authorise eFlow to so deduct) from the Pre pay Account (and make such deductions from the applicable Account Balance) all amounts due to it in accordance with this Agreement, including, without limitation, those referred to in clause 8.1; you hereby authorise eFlow to give instructions to debit your payment account from time to time with an amount equal to: such other amount as may be necessary to ensure that the Account Balance on your Pre pay Account is at least equal to the Minimum Balance, in accordance with the Payment Method associated with the Account; you are responsible for ensuring that your chosen Payment Method is valid and that sufficient funds are available in the Payment Account to enable payment of all amounts due to eFlow in accordance with this Agreement; when you incur a liability (including, without limitation, in respect of those referred to in clause 8.1) to eFlow in accordance with this Agreement, eFlow shall include such amount in the Post pay Account and the Account Balance shall be adjusted to take account of such amount; and. eFlow Post pay customers are billed a month in arrears. Take a look at FastPay's Direct Debit mandate template here to to see how straightforward this is: a short form that takes just a few minutes to complete. Select 'Direct Debits & Standing orders' from the drop-down menu. the information disclosed to eFlow in connection with this Agreement is true and correct; you have validly accepted this Agreement; and. Click the Top Up Payment button. The two EPC SEPA Direct Debit schemes offer consumers and businesses a convenient and secure means of paying bills. Choose 'Company's code' and Account type. If you would like more control over when you make payments to us, you can choose the Pay Outstanding option on eFlow.ie and pay some or all of the current months bill. Step 1: Always do a meter reading and send it to your supplier. For more information click. Verifying your email address ensures that we have your correct email address, which is important for security and data protection purposes. For Post-Pay accounts your payment date is displayed under the Invoices and Payments heading. 1.1In this Agreement the following words and expressions shall have the following meanings unless the context otherwise requires:Account means your Personal, Business or Visitor Account with eFlow.Account Application Form means the application form to be completed by you or the Service Centre Agent in the case of a Customer who makes an application through the Customer Service Centre, in order to open an Account.Account Balance means, at any time, the amount recorded by which an Account may be in credit or in debit, as the case may be.Account Fee means, at any time, the amount payable by a Customer in connection with the provision of the Account and related services at such time for each Charge Period or part of a Charge Period in accordance with this Agreement (currently 1.00 plus VAT per Tag issued to you), as may be adjusted from time to time by eFlow, after giving prior notice of such adjustment to you.Account Start-up Balance means, in relation to a Pre pay Account, the minimum balance required to open an Account, which is based on the class of the vehicle(s) selected.Account Statement means a statement of account issued to a Customer from time to time, setting out the transactions recorded during the stated period (including, any Tolls, Payments or Fees incurred by the Customer during period).Additional Account Statement Charge means one euro plus VAT (1.00 plus VAT) or such other amount as may be specified by eFlow as payable in connection with the issue of Account Statements other than those Account Statements that are issued free of charge in accordance with this Agreement.Agreement means these terms and conditions, together with the Account Application Form, as may be amended and supplemented from time to time.Charge Period means, in the case of the first period, the period commencing on (and including) the day the Account is created and ending on the expiry of the calendar month and in respect of each subsequent Charge Period, a period of one (1) month commencing on the expiry of the previous Charge Period.Customer means you, the person who is opening an Account with eFlow.Customer Service Centre means the dedicated eFlow contact centre established to manage, resolve and respond to Customer queries.ETC means electronic toll collection.Fees means, to the extent applicable in each case, the Account Fee, the Late Payment Charges and the Additional Account Statement Charge.Interoperability means that a Customer, with a Tag installed in line with the tag installation guidelines provided by their tag issuer (as approved by eFlow), will be able to affect the discharge of a Toll by means of ETC on any Toll Road other than the M50 Toll Road, which is part of the national interoperability scheme and interoperable shall be interpreted accordingly.Late Payment Charges means such amount as eFlow may specify from time to time as the additional amount payable by you if eFlow fails to receive a payment as required under the Agreement.M50 Toll Road means that part of the N50 national road (otherwise known as the M50) that is a Toll Road.Minimum Balance means the minimum balance which is required to be maintained in a Pre pay Account, being twelve euro (12.00) or such other amount as eFlow may specify from time to time;Minimum Pre pay Amount means the minimum amount to be credited to the Pre pay Account each time the Minimum Balance is reached, being thirty euro (30.00) or such other amount as eFlow may specify from time to time.Misuse means the Customers failure to act in accordance with the provisions of the Agreement, the Toll Bye-Laws and the Roads Acts 1993 2015, including such other acts or omissions that eFlow may specify and notify to Customers from time to time.Monthly Account Statement means the Account Statement issued to you setting out your transaction history on a monthly basis for the Charge Period and any charges incurred by you during that period.Payment Account means your account maintained with a credit institution or an account related to a credit card or debit card (in each case, being an account in respect of which instructions may be given authorising debits being made from it) or such other account as may be approved by eFlow, and which you have authorised or are authorising eFlow to effect debits from such account in accordance with the Agreement.Payment Date means, in relation to any Charge Period, the business day next following the expiry of such Charge Period.Payment Method means a method of payment which is acceptable to eFlow, being credit card, debit card or by direct debit (SEPA Single Euro Payments Area only) from the Customers payment account, digital wallet or such other payment method as eFlow may from time to time approve.Post pay Account means the type of account maintained by you with eFlow whereby an amount equal to the amount due in respect of Tolls and such other amounts as may be due in accordance with this Agreement incurred during a Charge Period (the outstanding amount) and recorded in such account are discharged by the debiting from time to time of the then outstanding amount from your Payment Account. Pre pay Account means the type of account maintained by you with eFlow whereby amounts are paid in advance to be credited to such account, with amounts due in respect of Tolls and such other amounts as may be due in accordance with this Agreement being subsequently deducted, and with the facility for the debiting from time to time of further amounts from your Payment Account (or otherwise paid in such manner as may be approved by eFlow) and credited to this account.Quarterly Account Statement means the Account Statement issued to you on a three (3) monthly basis setting out your transaction history (including, any charges incurred) during the stated period.Registered Vehicles means the vehicle or vehicles registered by you in connection with the Agreement.Rejected Payment means any payment in respect of which eFlow has not been credited with the amount of such payment.Service Centre Agent means an employee of the Customer Service Centre who is authorised to deal with Customer queries.Site has the meaning given to in clause 22.Tag means the electronic device supplied by eFlow or other tag issuer to you for installation in the Registered Vehicles, in line with the tag installation guide provided by eFlow or other tag issuer, to facilitate the electronic collection of Tolls under the terms of this Agreement in respect of the use of the M50 Toll Road or other interoperable Toll Roads by the Registered Vehicles.Tag Tolling means the tolling option in respect of which a Tag has been issued for installation in the Registered Vehicles, which is calculated by reference to the vehicle class contemplated by the relevant legislation and applicable Toll Bye-Laws.Toll means any Toll (including, default Toll) payable by the Customer for the use of a Toll Road which is calculated by reference to the vehicle class contemplated by the relevant legislation and applicable Toll Bye-Laws.Toll Bye-Laws means, at any time, the bye-laws applicable to the M50 Toll Road made pursuant to the Roads Acts 1993 2015.Toll Collection System means the system designed and maintained in order to facilitate the collection of Tolls electronically on behalf of eFlow.Toll Road means any road (or section of road) in respect of the use of which a Toll is payable in accordance with the Roads Acts 1993-2015.Unregistered Vehicles means any vehicle that is not registered with eFlow or an operator of an interoperable Toll Road (other than the M50 Toll Road); andVideo Tolling means the M50 Video tolling option associated to your vehicle. Bank working days are Monday to Friday excluding bank holidays. For further information in relation to the processing of your personal data, please refer to our Privacy Policy.6.9The Scheme will be in place until 31st December 2022 and the level of refunds may vary on foot of Ministerial direction and in accordance with affordability limits of the overall Scheme for the Exchequer. Set up a direct debit to pay your mortgage, regular bills for utilities, or even for your subscriptions, and you'll know your money will always be paid on time directly from your bank account to the . Click the pay button. Find out what to do if you pass the M50 toll on your trip, prepay your toll and create a tourist account. A Whole Bill Direct Debit lets you automatically pay your whole bill when it's due by Direct Debit. Select the three dots () next to the account your Direct Debit is linked to. If this matches what we have on file, we will send you an email with a temporary password. Vehicles & Tags Find out how to manage vehicles on your account, switch your tag between vehicles and order a new tag holder. click on the 'My Services' section from the ROS main menu. To do this, you will need your eFlow account number, surname and an active vehicle registration number. Please follow the PowerShell deployment and provision the machine using the connection string from the IoT Hub. Seu lugar para proteger o seu capital. Watch the customer success story to discover how Bottomline's PTX Bacs approved Software, with a convenient . Select your reason for closing your account in the drop down menu. Discover SEPA Direct Debit Core rulebook and implementation guidelines SEPA Direct Debit Core public consultation Choose your direct debit provider: Set up your account through their website (or through your online accounting software). Direct Debits - Step 1 - Setting up GoCardless This article describes how to set up GoCardless which will let you take direct debit payments via KashFlow Read more Direct Debits - Step 2 - Setting up Direct Debit Mandate This article shows you how to send a direct debit mandate request to your customers Read more Irelands leading payment solutions provider specialising in debit card and credit card transactions, mobile top ups, M50 toll payments, bill payments and much more. Managing the entire lifecycle in the cloud is the most efficient and secure way to take payments. You will need to have GoCardless set up and a direct debit mandate set up for the customer.. On an unpaid invoice. For new eFlow customers, or those updating their direct debit payment method, you will need your BIC and IBAN to set up a direct debit with eFlow. My Account Learn how to manage your account, recover, and update your account details. 15.1In the event that a Tag is damaged, lost or stolen, it is your responsibility to notify eFlow through the website, webchat or by telephone by calling the Customer Service Centre. 29.2 These terms and conditions, together with the Account Application Form set out the agreement (the Agreement) between you (you or the Customer) and Transport Infrastructure Ireland (for these purposes, eFlow) in relation to the opening and operation of an account with eFlow and, if applicable, the related supply and use of an electronic tag (hereafter referred to as the Tag) on the M50 Toll Road and other Toll Roads in the Republic of Ireland.eFlow may alter, amend, or otherwise change the terms and conditions of the Agreement at any time by providing written notice to you, either by post or email of such terms and conditions.Alterations, amendments or other changes will also be posted online at www.eflow.ieYou are responsible for maintaining up-to-date customer information in accordance with clause 4.4 below, including your address, contact information, vehicle information and registration details, and payment information. To cancel a Direct Debit, click on 'cancel' and follow the instructions to complete the request. This LEV Scheme will be funded under the Carbon Reduction Programme, with the objective of reducing transport emissions and building a climate resilient low carbon transport sector by 2050. If you require a larger top-up amount, please contact us. You should make changes to the customer information online by logging into your online account onwww.eflow.ie. . Direct Debit We can help you take control Welcome to the home of Direct Debit, the UK's favourite way to make payments automatically. the Registered Vehicles shall be treated as Unregistered Vehicles. Such amount may be varied with prior notification to the Customer.11.3Fees do not apply to vehicles that have chosen Video Tolling on a vehicle.11.4There is no fee payable in connection with the issue of the Monthly Account Statement where such Account Statement is notified by email and made available online. "So while you might have more control in the short term, over the longer period, ditching monthly direct debit means you will pay more for your energy, about 6% more, taking that increase from 54% to well over 60%. You can activate your online accounthere. to exercise the right to cancel you must make a written request for cancellation; However, this Agreement will take effect between us and you will no longer have the right to cancel this Agreement on the earlier of: (1) The expiry of the fourteen-day period referred to at 2.3(c) above; and (2) The date and time you make a journey on the M50 toll such that the toll you are liable to pay is the toll applicable to the holder of an Account. There is no fee payable in connection with the issue of the Quarterly Account Statement where such Quarterly Account Statement is issued by post. The Scheme is only available to vehicles that have a Tag.6.7Refunds will be credited to the Account associated with the Eligible Vehicle Tag one month in arrears.6.8We will process your transactional data, including your personal data, for the purposes of: (i) crediting any refunds to your account; (ii) invoicing Transport Infrastructure Ireland with respect to the cost and payment of the refunds; (iii) reporting on the Scheme to TII and DTTAS; and (iv) monitoring compliance with the Scheme Rules. All disputes are subject to review and approval by eFlow and may require additional documentation or evidence from you. you must accept the terms and conditions of this Agreement in accordance with clause 2 as applicable; and. If you select to receive your statements by email, every month well email you a link to your statement. Account Login. You will be liable for any unpaid Tolls and applicable penalties in accordance with applicable law as a result of failing to mount the Tag correctly.14.3The Tag shall remain the property of eFlow at all times and you shall not do anything or permit anything to be done which may constitute a Misuse of the Tag. And while we'll regularly review your Direct Debit to make sure your payments are on track, you may also want to consider increasing your monthly amount over summer and autumn to build up more credit ready . Click on My Details in the account overview section. following the termination of this Agreement for whatever reason. 13.1eFlow shall provide, in accordance with the Account Application Form, without charge: 13.2You may request additional Account Statements to be issued to you by email or by post and, on so providing such additional Account Statement, eFlow shall be entitled to receive an Additional Account Statement Charge in respect of such additional Account Statement.13.3Any Account Statement shall identify the relevant Toll Roads, applicable Tolls and other charges payable and all payments received or rejected within the period stated.13.4Where you have elected to receive Quarterly Account Statements by post, eFlow shall be entitled, in respect of any particular three-month period, to issue Monthly Account Statements to you by post in lieu of such Quarterly Account Statements. Whole Bill Direct Debit. Pick an account. If you are on a standard variable tariff, your supplier is legally allowed to increase it to the level of the price cap - the maximum amount that households can be charged for their energy usage . Select whether the new payment method is a credit card, debit card or direct debit. As per clause of the eFlow Terms and Conditions, there is a charge of 20.00+VAT for each unreturned eFlow tag. Any M50 journeys made by your vehicle(s) while your account is suspended will be charged at the unregistered rate. Our camera simply reads your license plate each time you travel between J6 and J7 on the M50 and charges the journey to your eFlow account. Learn how to pay your M50 toll with a car youve rented. The only details they have to provide are their name, plus their bank name, sort code and account . These photographs/ images are retained for the purpose of enforcement and to address and resolve any disputes that may arise in relation to a vehicle or an account.For further information on how we collect and process your personal data, please see the eFlow Privacy Statement and eFlow Data Protection Notice in our Downloads section [here]. What is a Direct Debit mandate? At toll booths, you will have to stop and pay at the booth if your account is suspended. This means that you will have to pay your toll by the following day 8pm deadline to avoid late penalties. Such access is subject to the terms of this Agreement and the Terms of Website Use which are set out on the Site at the time of such access. Here's how it works. To cancel a SEPA DD you can submit a Cancel SEPA Direct Debit Mandate request via the Online Service Desk area of 365 online. Click on the invoices section to view your statements. Direct Debits are often a convenient and flexible payment method for businesses of all sizes. The level of DD must be fair and reasonable, but may be subject to terms you agreed when choosing your new tariff (e.g. This will open a list of all your regular payments. Discover the benefits of creating an eFlow account such as toll discounts and automatically paying your tolls. Please note: Due to account suspension, journeys cannot be added to the registered account. I have made several prepaid trips using their website that advises the amount to be paid when you enter the registration but unfortunately for UK and Northern Ireland their system advises the wrong amount. Learn how to manage your account, recover, and update your account details. There are two steps to reactivate your eFlow account: To pay the balance on your account, log into your account and click Make Payment. The company will let you know in advance when they're . Find out how to manage vehicles on your account, switch your tag between vehicles and order a new tag holder. 2. 4. With M50 video tolling, you will save 0.50 every time you use the M50, Account is closed or pending close. You will be charged the unregistered toll rate in this case. Energy UK, which represents suppliers, said direct debits evened out bills even though domestic gas and electricity use varied considerably during the year. If required, instructions may be given by eFlow to debit your payment account with any balance outstanding to eFlow on or after termination.Any remaining credit balance shall be refunded to you by agreement to your chosen payment method when all outstanding toll payments or balances have been paid.19.2If there are insufficient funds in your Account, you remain liable for all such amounts. Standing orders Keep it as accurate as possible by giving regular meter readings. The toll plaza is approximately 5km from Waterford City. Scroll down to the end of the page and select Save All Changes to confirm you would like to update your contact details. any other sums and charges due to it pursuant to the terms and conditions of the Agreement. By choosing Direct Debit, you can make your payments: monthly. Insert your K-ATM Card/K-Debit Card into the machine and key in your PIN code when requested. A direct debit is a regular payment that's approved by you but set up and controlled by the business you are paying. To view details of a Direct Debit, click on the details icon and you will be presented with an overview. Since the introduction of SEPA, direct debits can be used to for both once-off and recurring euro collections from bank accounts in Ireland and across the SEPA zone. Click on the Edit Payment Method button. Alternatively, the Cancel Direct Debit Mandate instruction can be found on the SEPA Direct Debit Services page on the Bank of Ireland website.. Customers must also inform their direct debit originator of the cancellation of the mandate in order to prevent further . Most banks, utility companies and retailers prefer direct debits for regular payment because they permit them to take what you owe straight from your bank account. If you suspect that you did not initiate a direct debit setup request then you should call the bank immediately and deny having set up the direct debit. Once your account is in the process of being closed or has been closed, you will no longer be able to access it online at eFlow.ie. If you have misplaced the welcome letter you can contact us by webchat, Twitter/Facebook or by telephoning our customer service team on0818 50 10 50 or +353 1 4610122 if calling from outside of Republic of Ireland, Monday to Friday 08.00 to 21.00, Saturday and Sunday 10:00 to 18:30. A direct debit is a regular automatic payment set up on your eligible CommBank account using your BSB and account number. 3. your entitlement to use the Toll Collection System contemplated by this Agreement shall cease; and. If your username is your email address, the email address used when creating the account will remain as the username for the duration of the account. Log in to your account with your username and password. Please note that we are required to check your bank details are correct and perform an identity check through a third party credit reference agency so please ensure that your personal details are correct. . 2. In the app, select "add money", type in how much you want to move and select the connected current account with the direct debit set up. If you need to change your top-up amount, please contact us and a member of our customer service team will be able to change you top-up amount. These statements will, however, be available online. Click "Edit" beside " Bank account ". Such adjustments will be presented in detail or summary on the applicable Account Statement.7.5You are not entitled to interest on any sums received by eFlow pursuant to the terms of this Agreement.7.6If you: you shall within twenty-four (24) hours notify eFlow of such cancellation, alteration or intention and shall discharge forthwith all amounts due to eFlow.7.7Direct Debit Payments available in line with SEPA (Single Euro Payments Area) SEPA is an EU initiative designed to change the way electronic payments are processed in the EU. This enables you to log in. The additional optional fields are shown in the diagram below. If all of your information matches what we have on file, we will send an email to the address listed on your account with your username.