If the error codes C-AO, C-A1, and C-A2 are displayed in the control panel, it indicates a functional error has occurred in your microwave oven. Tech came out and said it needed the main board replaced at a cost of about $800. The five common error codes discussed in the article are e-11, SE, E-24, C-10, C-11, C-12 and C-A0, C-A1, and C-A2. When this contact occurs, it completes an electrical circuit that provides input signals to the touchpad. The control panel on your range or wall oven will lock if it is running certain functions, such as Self Clean, Twin Cooking, or Temperature Probe. Else, you can use your microwave as usual now. Check the Control Board. Too many are simply trying to capitalize on affiliate revenue. Thank you for your participation. Unplug your microwave from the electric outlet. Plug the microwave oven into the electric outlet. When buttons on the control pad stop working, the SE code will be shown. The ribbon cable is accumulated with dirt and debris. If you find no continuity, youll need to replace this part. Sorry, there is insufficient stock for your cart. Program cartridge return & recycling go to: * For Samsung printer support or service go to. Follow basic precautions when installing and using this rangeto reduce the risk of fire, electrical shock, injury, or death topersons, including: Do not leave children unattended near the range during aself-cleaning, Samsung Freestyle factory reset and self diagnosis tools, Factory reset Sometimes its good to have a fresh start. If you are not a qualified or experienced technician, you should not attempt any of the repairs listed below that involve working on the internal components of the microwave. And if you're wondering what the code on your microwave means, this extensive list should help. Purchase the new sensor based on the model of your Samsung microwave. And locate the washers and remove them from the cabinet. Basically, when a button is depressed, a voltage signal is sent back to the control board. Unplug the power cord of the microwave and contact the Samsung service center. If the microwave isnt heating or has stopped working, make sure it isnt in demo mode, check the kitchen timer and the door, and ensure theres enough clearance on both sides. Easy sign-in, Samsung Pay, notifications, and more! This component consists of a series of soft touch electrical switches. However, if you are knowledgeable and would like to give it a try yourself, well discuss how to make these repairs below. The ovens range from 1.6 to 2.1 cubic feet of capacity, some of them allow for convection. It has a digital keypad and display. Urbanhomecorner.com is a participant in Amazon Services LLC affiliate advertising program. Move your microwave oven from its original position to work on it comfortably. Sorry, there is insufficient stock for your cart. The same issues may occur if the control board has failed. Replace the new gas sensor and connect the wires and locking tabs. When buttons on the control pad stop working, the SE code will be shown. Before we get into the more technical causes of the SE error code, you can attempt to solve the problem by simply resetting your microwave. Appliance Service Information. There will be a gap between the layers to give you an idea of how it works. But, If everything above will not fix the problem, then you need to replace the whole touchpad. Clean the control board with compressed air and a dry cloth. It will even turn on automatically if the microwave is getting too hot. To do this, remove the power cord of the microwave from the electric outlet to prevent yourself from electrical hazards. Another thing to check is, to remove the ribbon cable from the control board and clean copper connections with an eraser and alcohol propylene. The list of possible causes above may assist in determining the cause of the error code. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? After only a couple of years of use (of course just after warranty expires), I can't run the microwave under any of the preselect options (popcorn, defrost, reheat). To access the gas sensor, you must disconnect the top cover of the microwave. The microwave has power but is not working. Before you move on to serious repair, consider resetting your Samsung microwave. Locate the clips holding the humidity sensor. If you find an information code that is not listed on this page, please find a manual with the specific model number. Appliance Repair Service Over 30 Years of Experience PROVIDING EXPERT . Crescent Vent fan is weak on Samsung over-the-range microwave. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Begin reassembling the wire harnesses to the new control pad and work backward to put your microwave back together. Step 4: Take out the screw holding the panel. As an Amazon Associate, I earn from qualifying purchases made by our readers with no extra cost added to you all! A microwave that is not turning on or is turning off by itself is usually caused by overheating or a low power supply. Enter the current time on the number pad and press OK again. If the touchpad is working properly, the main control board is likely at fault. In Demo mode, the timer counts down much faster than usual. Plug the microwave into the electric outlet. There is common practice among people to open and close the microwaves door to stop the sound and clear the error, but thats not going to work if the issue is severe. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. The entire control board is defective and stops working. But if the fan strength isn't strong enough to hold up a napkin, you may feel like it's not working. Remove the wires that are connected to the control panel. (Replacement Procedure, Cost, Etc). Please take our brief survey. Be sure to check both the touchpad and the control board, as one of these components are probably defective. Due to the microwave having a digital keypad, it sometimes may freeze. Before jumping to the conclusion that you need to either call a repair service or purchase a new microwave, try resetting the unit. Please click the submit button to tell us what you think. This is because the magnetron is not turned on. A gas sensor determines the amount of gas expelled from the food while it is being cooked. As microwaves are sensitive appliances, it is common to experience faults. Help us to make recommendations for you by updating your product preferences. Step 6: Remove every wire that's connected to the control panel. Secure it with the screws you removed earlier. In the long run, a conductive material will deteriorate, and it cannot pass the signals to the touchpad, resulting in the touchpad that doesnt respond. Let us take care of your Samsung productsanywhere, anytime, always! Please checkthe table below and try the suggestions. No heat. Be sure not to confuse the model and code of the Samsung microwave. If the control board is defective, replace it. Check Ass'y PCB when LVT is defective. One of the most common error codes that Samsung microwaves display is SE. The SE error code can usually be solved by either resetting your microwave, replacing the control panel, or replacing the control board. So, keep reading. Follow the steps below to reset the microwave keypad: It will help you clear the control panels error codes or other accidental settings. If not, youll have to replace the control board (see below). Want to find a quick way to repair your microwave oven? This code appears when the microwave fails to sense the damper to open or close for 1 minute. It monitors the humidity inside the microwave to prevent overcooking and undercooking of food. They are usually made from two layers of thin Mylar plastic with material on the inner surfaces that is conductive. If the microwave has power, but will not respond to any commands or only certain buttons work, clean the control panel and try a power cycle. Remove the rear panel by unscrewing the screws holding the panel in place. Step 3: Turn the oven around to gain access to the back of the oven. Thanks so much for sharing your experience with this microwave. Call an LG Support Representative. Reconnect the tabs to connect the temperature sensor to the microwave. After removing the control board, you can access the touchpad. Schedule Service (866) 254-8474. It will even turn on automatically if the microwave is getting too hot. This prevents the proper signals from reaching the control board. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. In this article, I have discussed the 5 common error codes and the step-by-step process to fix the issue. Our repair guide will have the fan back to work in no time. Now Hiring. ALWAYS discharge the high-voltage capacitor first if you even think your hands will come close to any HIGH VOLTAGE components. Check to See if the Microwave is Heating. Move the microwave from the cabinet and place it on a solid surface to work. Unplug the microwave or toggle the circuit breaker to turn it off. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . If not, you will have to replace the control panel. You can restore all TV settings (excluding the network settings) to their factory defaults. You can reset the keypad to resolve the error code caused by the control panel glitches. Whether your product is in or out of warranty, our authorized service centers are ready to help. Locate the off/clear buttons in the keypad. What are the common error codes on Samsung microwaves? Please click the submit button below to share your feedback with us. To fix this issue, you must reset your Samsung microwave. A Samsung microwave error code SE is usually caused by a faulty touchpad or dirty ribbon cable. If resetting the microwave didn't solve the problem, the next step is to check the control pad. Using a flat screwdriver, release the tabs connecting the temperature sensor to the microwave oven. It is usually found attached to the control panel, which it is connected to by flat ribbon connectors. 0:00 Intro0:27 Try a power cycle first1:16 Demo mode affects panel behavior1:40 dE or dC errors are related to the oven divider1:59 For door errors, ensure the door is closed completely2:10 Bad line errors are related to the power cable2:20 C-24 errors occur when the oven vent is blocked2:35 Power cycle your microwave too!2:45 Also check the power cable \u0026 circuit breaker3:06 Microwaves have Demo mode too!3:12 For persistent issues, check your timer \u0026 door3:19 Call for service if issues persist3:25 Recap4:17 Outro Use this guide to determine the proper way to address the error on your range. Unplug the microwave from the wall or turn it off from your fuse box. Always keep in mind that microwaves can be inherently dangerous to repair. If the test shows no continuity, then youll need to replace the connection part. The vent fan on your over-the-range microwave is useful for keeping smoke and steam clear from the microwave. Locate the control panel and remove the screws that hold it in place. The C-10 error is a code that may sometimes appear while running self diagnosis on an oven. Please contact us via Live Chat for a faster response. No appointments. 2023 howtofixit.net is a participant in the Amazon Services LLC Associates Program, An affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to Amazon.com and any other website that may be affiliated with Amazon service LLC associates program. The touch key was pressed for more than 10 seconds. Fast, easy checkout with Shop Samsung App. The multimeter should read a few ohms of resistance for each control pad when its engaged. Such components include the magnetron and motor for the turntable. Start the microwave oven for 1 minute on the HI setting (100% Power) If the water is warm the microwave is heating. 2) Sit in a chair. Step 5: Pull up then pivot out the panel. Reattach all the wires you disconnected and move the device to its original position. (Not sure why C-d0 code has been used twice) Clean the keys and check if there is water on the surface around the key. Power on the microwave and check if the E-24 error has disappeared. SHOP PARTS You can locate the gas sensor at the top left corner of the microwave. Here Is Why. If the same problem appears again, contact the Samsung service center. How to use and set up clock in Samsung microwave, EEPROM(internal memory IC) error/Call service center, Thermistor Sensor failure/Call service center. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Looked it up and it has something to do with a gas sensor. Step 3: Remove the screws which secure the microwave to the cabinet.There will be one screw on each side. SMH is a line of microwaves made by the South Korean manufacturer Samsung. Reattach the washer into its place. A Samsung Microwave displaying an error code can lock out the Microwave or disable it from functioning normally. Service Information For Appliance Repair Professionals. It results in the display of an e-11 error code on the control board. How To Replace Igniter In Kenmore Oven? The error code e-11 on your Samsung microwave indicates a faulty humidity sensor. Start Right Here Find appliance parts, lawn & garden equipment parts, heating & cooling parts and more from the top brands in the industry here. To test if the microwave is heating: Place one cup (250 mL) of water on the microwave turntable. Remember, however, that this work should be performed with the greatest care and safety. And often they review only the products that provide the most . Follow this guide to get things back to normal. (Fire sensed.). Slide the old damper left to remove it from the microwave oven. . The purpose of this component is to generate low voltages that then get sent to the control pad. Replug your Samsung microwave into the electric outlet and switch on the power. [Quick-Fix] Unplug the range and tighten any loose electrical connections between the electronic control board in the oven and the control panel. Its time to move forward with the serious repair. Disconnect the wire harnesses from the rest of the system. Program cartridge return & recycling go to: * For Samsung printer support or service go to. Fortunately, there's an easy way to tell. Easy sign-in, Samsung Pay, notifications, and more! Please contact us via Live Chat for a faster response. However, there are some information codes thatyou can fix yourself before contacting the Samsung service center. Link toThe switch's I use In the video https://amzn.to/3v1AlNa So in this video I'm going to show you the most common failure in microwave's . Some Samsung microwaves have a clock button that makes it easy to manually fix the clock to the current time after performing a hard reset. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Waveguide Cover. Note: To try to clear an error code, unplug the microwave or turn it off at the circuit breaker for 60 seconds. Using your microwave oven Using the fit choice button Menu / Item No. Very poor quality. Step 1: Pull the oven away from the wall. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. This site uses cookies. When I do it shuts off after about 10 seconds and give an error code 10. All you need to do is unplug your microwave from the wall and then turn it back on after a minute or two.
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