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Ocean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations and more are all part of the Sunset Group. i personally would beg to differ. We did continue our vacation and had a great time in Cancun. Legitimate Companies that Buy Timeshares? They said that they needed some business write offs for their firm. Also, they will tell you that you are making an excellent financial investment, and that you can rent or sell your timeshare weeks for a profit. When I got home, I wasn't satisfied with their reviews and some clauses in the information packet, I quickly called the number given to me for early termination & membership cancellation.I made hundreds of call for 3-4 days to both USA &outside the country numbers before I was able to get through and was finally able to express my concern to one of their top managers & request to cancel via phone as directed by the sales /tour officer. If youre set on going the DIY route, know that it will likely be a long and difficult process. We were told that we had time to cancel if we changed our minds so that made us feel somewhat better. 1 shows balance financed as $10, 295 in addition to the fact that this was financed at a 6.9% interest rate. Thanks! In addition to their duties overseeing the companys Smooth Passage initiative, they also have a robust customer service team based out of their Miami, Florida headquarters that takes great pride in taking care of all your needs before, during, and after your stay. If youre now regretting your purchase, there are a few things you should know. On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. These lawsuits are often complex and can take years to resolve, but you may be able to get your money back if the lawsuit is successful. Signed, Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. Fortunately we only joined the club and NOT buy a timeshare. but this timeshare by Royal Elite/Sandos. Thanks. The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. Sunset Group is a family-owned timeshare developer. At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. Just a thought. You can research this more easily by reading ratings and reviews of the timeshare exit company in question online . Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. This person was useless and was very dishonest in her statements to us. Sunset Solutions Group consumer reviews, complaints, customer service. 5 minutes of your time could help you resolve this nightmare once and for all. He said they will process my deposit refund. This scammers has to stop. Hopefully one day their tactics will end, I meant they are professional scammers. Read the fine print and make sure everything in the contract lines up with what you agreed to before giving away any money. Be the first one to write one. The family-owned Sunset Group operates timeshares in Mexico, with properties centrally located in Cancun and Riviera Maya. These specialized businesses are designed to help get you out of your contract, usually for a fee. My husband and I were scammed also. politicians or family members who had lost by virtue of a judgment handed down in a proceeding or in whose For example, you could sell your timeshare privately on a resale website. Upon arriving back home we entered our house all to find out that the air conditioning unit had broken and that it would now have to be replaced. It does not guarantee any level of quality of the room. Assuming somebody offers you an astounding arrangement on a timeshare bundle or persuades you that you can get a good deal on a specific help, theres a big possibility that they are lying and are simply attempting to get cash from you. the May 17 charge, in an email dated Sat. We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. The last thing you want is to hand over your hard-earned money to a scammer. When I get back to USA, another man from their company called me and asking the reason of my cancellation and said that the refund will be delayed because the reason of cancellation is personal and has nothing to do with them. The initial contact who pose in FB as a supervisor in a Cancun resort blasted me with abusive text for not pursuing the offer. As our team reviewed the website, the first thing we came across is the no up-front fee required . The majority of resorts available through the interclub program were some of the worst rated resorts in the RCI manual. How to get rid of a Mayan Palace Timeshare? Search. 1. We would caution against working with Mexican Timeshare Solutions, as they have been known to scam people who are already taken advantage of by Sunset Group. I was directed to a lady at a counter where I could pay our cab fare there. They request upfront fees for their services from the get-go. Many customers on different message boards, that were unsatisfied with Sunset Groupsuch as ComplaintsBoard and RedWeekwere approached by a timeshare exit company called Mexican Timeshare Solutions. They accepted this and said they would process the paper work and credit our accounts. Additionally, we have repeatedly requested a copy of the catalog promised us so that we may exercise our additional membership privileges, but were recently informed by customer service representative Alvaro Cardena that we would not receive a catalog for as long as 90 days. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. you paid 22 275, how many weeks and were you non the platimun plan? You can also try to sell your timeshare on your own. I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. Can You Get Rid of a Punta Pacifico, Encanto Baha Timeshare? They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. I am okay to take the 'hit' with collections, but did you make any more payments? Same issues here, please let me know if you found solutions or atty, or any lawsuit. Our experience was similar: The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. They kept bring a new person to promise us more and after 4 hours I was so nervous and couldn't think anymore - we agreed and gave a deposit. This was also to be used for rental purposes to provide rental income for our timeshare as an investment. In fact, sometimes all it takes for a scammer to wipe out your bank account is these upfront fees. And they have right of refusal if the owner tries to sell it themselves. They are Unethical, dishonest and should be put out of business. As we mentioned countless times before, escrow can be very beneficial. We are in the same boat and now they are threating us to ruin our credit. www.sunsetscam.com And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. Can You Get Rid of a Sunset Group Timeshare? Sunset Groups ratings and reviews reflect all of these issues and complaints. My fianc and I are well educated individuals and are absolutely sick at ourselves for getting suckered into this whole deal. I kept going back and forth with them. It was very overwhelming and confusing. We liked going out & trying different restaurants. My fianc and I looked at each other the entire time wondering why in the world we were doing this. 7. If there is an Action Lawsuit going on some one please contact me thank you. Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. Then she had someone call me to close the deal. You can explore this all the more effectively by reading past timeshare exit reviews. . The Sunset Group is a scam. this is a site in teh USA who says they files a case. There are so many complaints, is a class action lawsuit possible? Not much else he can do he says. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. If youre thinking about purchasing a Sunset Group timeshare, we recommend you do your due diligence in researching their reputation. They tell you lies to make you buy their packages. She added that the package is a great value, that it is transferable, and has no expiration date. Has anyone been affected by them via a lawsuit or credit ding? We did so and provided proof of our claim. You can imagine that I that point I knew something was wrong with this and I was dealing with cons. (told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. www.sunsetscam.com Multiple issues requiring emails and phone calls to get the RCI membership fee paid that was in the contract and also to take care of various other administrative issues with limited response. The Utah State Archives is the repository for many judicial/court records, including the Utah State Supreme Court and many county district courts. I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. They said it was tax deductible. The second most common complaint is that Sunset Group uses high-pressure sales tactics. How to Get Rid of a Timeshare with a Mortgage Balance, Kings Creek Plantation Timeshare Cancellation. NEVER again, I feel sorry for the people who end up falling for the Royal Elite Timeshare trap. While we were there they started to pressure us about meeting with them - since it was our first trip back - so they can tell us how much the value of our purchased had gone up. That was enough though. i wonder is there is a law firm willing to undertake one? Assuming youre exploring various timeshare exit companies, you ought to know that there are a few red flags to pay special attention to. www.sunsetscam.com Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. How To Cancel Holiday Inn Club Vacations Timeshare? Her "closer" finally agreed to text me the details. The company I also know as The Sunset Group . The problem we encountered was our credit card charges were never reversed so we wrote the Sunset group and requested refunds. I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. There are no reviews yet. On 03/31/2021 ALEXIS MILLER filed a Personal Injury - Motor Vehicle lawsuit against SUNSET AUTOMOTIVE GROUP INC. What a rip off and that's before considering the "membership fee" which varied but I had them down to $4000 for 10 years. Unfortunately we used to enjoy going to Mexico many times in the past but now we will never go to Mexico or buy anything that is made there. Instead of waiting around thinking the solution will present itself to you. Got a bill from Meridian Financial Services, Inc - DEBT COLLECTOR for $26, 307 yesterday.I am currently a victim of SUNSET WORLD RESORTS TIMESHARE fraud. Kukulcan Km. Always do your own due diligence and research any company youre considering doing business with. We signed yesterday and they said we cant cancel it. Sunset Group is headquartered in Miami, Florida, and appears to be owned by RCI the largest timeshare company globally. Cancel Timeshare Mortgage and Maintenance Fee? - sunsetsales@sunset.com.mx. Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. Assuming youre determined to go the Do-It-Yourself course, realize that it will probably be a long and troublesome interaction. We should all boycott that country. email: gatorpachris@hotmail.com, just got a call from them..there number is [protected] and the manager is named nelson..they were offering an 80% off on my wife for a vacation..good thing my wife is not at home and i'm the one who answered there call..i turned them down telling them that i can't decide yet and i need to talk to my wife..the guy is a filipino..i knew that cause i too am a filipino and he keeps on talking filipino dialect when he knew that i'm from the philippines..when he knew that i can't decide, he abruptly put the phone down..and because i feel bad of what he did, i tried to open my computer to see there website and file a complain on there customer service..but this is what i saw..a lot of complain and soon i realize that good thing i didn't fall for this scam..thank you all for posting this..you did really help a lot..just a simple advice, see more details before you decide..they are good, very good..but too good to be true..(Mr. J from California). While its difficult to track down data on the best way to get rid of a Sunset Group timeshare, you do have choices. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. That proved to me they were lying about the value of the "product". During our vacation at Sunset Fisherman, we met a few other people that also purchased a timeshare from this firm but at a lower cost (exact same package). Timeshare exit companies attempt to absolve you of your timeshare contract by talking with the resort on your behalf. Unfortunately we didnt realize we were being scammed until later. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. This may also include calls and text messages to my wireless telephone numbers. If someone offers you an amazing deal on a timeshare package or convinces you that you can save money on a particular service, theres a good chance that they are lying and are only trying to get money from you. If they dont have a rating, or their grade is very low (an F especially), then its best to avoid them. Consulting. Kings Creek Plantation Timeshare Cancellation? One of the primary reasons owners need to dispose of their timeshares is a result of high-pressure sales strategies utilized by the developers.