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Croydon Council Tax team Show Most Companies do this regularly if the Council needs guidance contact Virgin, BT or well anyone really. Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Call us. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Executive Mayor Jason Perry has so far done nothing to extend the opening hours of the councils contact centre phone lines. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. The council can take action to. We are committed to making our website accessible to all visitors. For queries about your Council Tax or business rates bills contact your local council. On the Grant Approval notice saying that it has been awarded it states 150 Energy Rebate Council Account Credit. Residents will need their property reference number located on the top right of their council tax bill, contact details, National Insurance number, bank account number and sort code. For queries . You have rejected additional cookies. A. bankrupt London borough failed to sign off its budget on Wednesday night after a mass demonstration against plans to hike council tax by a record 15 per cent. We are experiencing high volumes of customer contact. But as Inside Croydon has reported, there are still many eligible households in the borough who have not yet received the payment. Start a new calculation/claim. You can change your cookie settings at any time. The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. Visit the government's website for more information about support for energy bills and the cost of living. 4. Weve phoned them up and they keep saying that there should have been a facility to give the bank details on the application form, there wasnt. Claims for the rebate can only be processed until September 30. A Croydon PCN number starts with 'CR' , followed by 8 digits/letters (eg. Probably as worrying as the councils two-month delay in getting any kind of announcement out to Council Tax-payers is this line in their press release: Residents who already pay their Council Tax by direct debit and have not received payment are encouraged to also get in touch via the online form.. If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. But on May 30, the council invited residents to complete an online form to receive their rebate payment. At Croydon Council, it took them two whole months before they issued a statement on their website (goodness knows how residents who dont have access to the interweb are supposed to get this information). You can also choose to wait until September to receive the rebate in this way. The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. Russian minister laughed at for Ukraine war claims. Show Calls will befrom 0203 3230 201 and texts will be from from LBCroydon. Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. If agreed the new scheme would start from April 2022. Please i need help. Thank you for contacting the Council Tax Department. Enter your email address to subscribe to this blog and receive notifications of new posts by email. giving feedback You will need your council tax account reference number for the bill you want to pay, if you know it. Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. Check with your provider first before proceeding. Croydon Council | 11,570 followers on LinkedIn. Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. You misappropriated the funds for something else by accident Plans to increase council tax in Croydon by 15% have been approved by the government. find out if you're entitled to Income Support, Pension Credit or Tax Credits. Have a useless executive team In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Do not close this page if you would like to continue. 4) Select who needs to know you're moving home (Croydon Council, HMRC, DWP, Water, Electoral Roll etc) How to register for my online account You can register at www.croydon.gov.uk/myaccount . Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. Call us Lines are open Monday to Friday 9am to 4pm. At conservative gathering, Trump is still the favourite. How frustrating. The payment from the government is intended to defray rapidly rising fuel costs, and is a one-off refund, not a loan, and therefore does not need to be repaid. For example, card cash accounts, post office accounts and most savings accounts will not. And according to the governments website, if you dont use direct debit, your local council will contact you from April to arrange a method for paying the rebate. Proud to be Croydon - diverse and ambitious. And theres grumbling disquiet that perhaps the councils account of having made the majority of payments, and the number of residents who have yet to receive the rebate do not really tally. History [ edit] A map showing the wards of Croydon from 2002 to 2018 Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. You can choose whether you want to have the rebate paid into your bank account, receive a Post Office voucher to exchange for cash, or use the rebate to reduce your council tax bill. Show Payments of this emergency energy rebate were due to be made through households' Council Tax accounts from April. 10 All the above. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government. I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months Contact us. your reference number, this starts with 09/ your Council Tax account reference number, this is the 8 digit number shown on your Council Tax bill under account reference; You will then need to quote the council's sort code and bank account number with your payment. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. 0.1 England and Wales. Your message wasnt delivered. As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". It is a London borough council, one of 32 in the United Kingdom capital of London. 020 8726 7000 (option 2) Payment line - 0345 300 0614 (option 3) Council Tax team, Croydon Council. If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. Anyone any ideas please? 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Digital self-sufficiency allows all staff to contribute to a local authoritys shared, EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG, We use cookies to personalize and improve your experience on our site. Croydon London Borough Council is the local authority for the London Borough of Croydon in Greater London, England. You could make it easier for the council to contact you by completing an application for an online account. As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. If you are a Croydon resident, you will need to set up an account with grantapproval.uk. You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Show 5. This may take two months for those that pay less than 150 but the credit will show as that months entry. Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. If youre paying bills via direct debit youre not that poor. The revised opening hours are complemented by the wealth of useful information to be found on the councils website at www.croydon.gov.uk and residents can sign up to My Account at www.croydon.gov.uk/myaccount which they can use to: Opening a My Account is quick and easy. If you wish to simply change the date of your Direct Debit, contact us. Under current rules, town halls can only . In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Posted on February 20, 2023 by insidecroydon. We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. NEW Help improve this site by Inside Croydon is aware of several residents who paid the 71.02 for fortnightly green garden waste collections, but who have gone months without their leaves and clippings being taken away. You should never give out your bank details by phone or by text. Viridor burned it as excess plastic not for landfill. Ah that is unless you Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. Read about our approach to external linking. The government need to step in, end the unfair funding of outer London and review Croydon's debt so that we can work with them to create a financially sustainable future.. To help us improve GOV.UK, wed like to know more about your visit today. Elsewhere on the council website, revised services which usually means reduced services are being highlighted, with red flags raised for rubbish and recycling services. Payment line: 0345 300 0614 (option 3) All Londoners will face an increase in council tax from March, End of twitter post by Jason Perry - Mayor of Croydon. Following the Council meeting on Wednesday night I have received a . Media resources & contact; Croydon Observatory; Home-Newsroom 2022-01-08T12 . Follow BBC London on Facebook, Twitter and Instagram. Message us Use our form to send us a message about our services. Other ways to contact us. read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Done nothing: Mayor Jason Perry has yet to extend the operating hours of the councils contact centre. Telephone: 01443 863002 (Council Tax advice) or 01443 864099 (Council Tax reduction advice) Further information is available on the Caerphilly County Borough Council website Carmarthenshire County Council Council Tax Department Carmarthenshire County Council Ty Elwyn Town Hall Square Llanelli SA15 3AP 2) Enter your new and previous postcode. Can Nigeria's election result be overturned? We also use cookies set by other sites to help us deliver content from their services. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. From: Valuation. Please note that these messages may come from both the council and our form provider GrantApproval. The council press office has failed to issue any press release to Inside Croydon on this important matter. The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. What's the least amount of exercise we can get away with? The discretionary scheme helps residents who are on the lowest income, and those who may not have qualified for a payment from the Energy Rebate Scheme. So there cant be a shortage of money. The councils online form should take around 10 minutes to complete. Births, deaths, marriages and citizenship, extend your payments over 12 months instead of the usual 10, be automatically entered into the Direct Debit prize draw to win your council tax being paid for ayear. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. If you currently pay your council tax by Direct Debit, you do not need to tell us each year. He added: If we defeat the mayors budget on first presentation, we will call on Conservative councillors to reject it at second presentation.. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA. Simples (sorry Meerkats) ya place on every direct debit account rebate credit 150 in any particular month programming the system to take 150 less from each account. Thank. Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. The BBC is not responsible for the content of external sites. Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified. 2023 BBC. You'll usually have the. Based in Croydon and edited by Steven Downes. I have seen the messages direct debit payers have got by email from their councils and it is a notification saying they will receive the money within the next five working days. Of course it does not. Try contact-the-council@croydon.gov.uk email address. This includes those who receive Council Tax support., Hi Dear Sir or madam. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. Where to find. How to do a rebate of any kind by a method that will not cost too much administratively? How to claim your 150 Council Tax rebate to help with rising energy costs. The council says it has been processing rebates for residents who pay by direct debit since the beginning of April, paying out over 7.3million. If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. Croydon Council Tax team. 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. Births, deaths, marriages and citizenship, comment or object to a planning application. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Police drugs raid closes High Street and roads in town centre, Croydon slow to act over 150 Council Tax energy rebates, This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum.